Hotel Cascada AG
Luzern
Receptionist 100%
- 12 August 2026
- 100%
- Permanent position
- Luzern
Job summary
Join our team as a Receptionist starting November 2026! Enjoy a supportive and engaging work environment.
Tasks
- Manage guest check-in and check-out processes smoothly.
- Handle room reservations using PROTEL Software efficiently.
- Sell hotel rooms and excursion tickets via phone or email.
Skills
- Completed Hotel Communications training, preferably with some reception experience.
- Fluent in German with excellent English and French skills.
- Flexible, cheerful team player who enjoys working with people.
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About the job
Receptionist 100% from November 2026
We are looking for a new team member at the reception from 1 November 2026.
Your tasks
Your new position includes the following activities:
- Looking after our guests from check-in to check-out
- Handling room reservations with PROTEL software
- Selling hotel rooms via email or telephone
- Selling excursion tickets and other concierge services
- Cash and daily closings
Your qualifications
You bring with you:
- Completed apprenticeship as a hotel communications specialist EFZ
- First experience at the reception
- Native German speaker
- Very good English and French skills, additional languages an advantage
- Enjoyment of the profession and people
- Flexible and cheerful team player
What to expect
Our employees are close to our hearts. Therefore, we offer:
- Fair remuneration
- Varied job in an established city hotel
- Modern infrastructure, digital communication tools such as hotelkit, Mirus NEO etc.
- Many benefits - see benefits below
- Pleasant working atmosphere with lots of passion and hospitality
