FAT & Customer Inspection Coordinator (w/d/m)

About the job

At Endress+Hauser, progress happens through collaboration. As a world-leading provider of measuring instruments, our more than 18,000 employees shape the future in the field of process automation. Whether it is through innovation and implementation of new technologies in teams, collaboration in the development of new devices, or strengthening important relationships with various global industries: our work is based on building trusting relationships that help everyone succeed. As a family-run company, we look beyond short-term goals and work to create a future-oriented vision for our employees, our customers, and the world in general.

We are looking for a FAT & Customer Inspection Coordinator to complement our team and ensure the professional planning, coordination, and execution of customer acceptance tests at our plant. In this role, you will make an important contribution to a positive customer experience and ensure that projects, inspections, and Factory Acceptance Tests run smoothly. Endress+Hauser Flowtec AG in Reinach develops and produces flow meters used worldwide and is a central production site within the Endress+Hauser Group.

What is the role about?

Do you enjoy working daily with customers and inspectors from all over the world?

Can you keep an overview even when several appointments, orders, and requirements need to be coordinated simultaneously?

Do you feel comfortable in a role where organisational talent, communication, and service orientation are crucial?

If so, you can expect a versatile interface function in a production environment, where you will work together with customers, sales centres, as well as colleagues from production, logistics, quality assurance, and engineering to ensure the successful execution of customer acceptance tests. The position is based at Endress+Hauser Flowtec AG and combines customer contact with project coordination and administrative responsibility.

What tasks will you take on?

You will:

• Schedule, prepare, and coordinate Factory Acceptance Tests (FAT) in coordination with customers, sales centres, and internal specialist departments.
• Support customers and inspectors on site and ensure a professional and customer-oriented process.
• Process customer orders, monitor them, and ensure timely communication with our customers.
• Collaborate with production, logistics, quality assurance, and engineering to successfully implement customer acceptance tests.
• Create, maintain, and track FAT-relevant documents, test reports, and certificates.
• Coordinate processes related to customer inspections and actively contribute to the continuous improvement of the customer experience.

What do we expect from you?

You:

• Have completed basic training and technical further education.
• Bring a high level of customer and service orientation as well as an empathetic approach to different contacts.
• Ideally have experience in an industrial or manufacturing environment.
• Manage multiple tasks and appointments simultaneously and reliably set priorities even in a dynamic environment.
• Communicate confidently in German and English, both spoken and written.
• Use Microsoft 365 routinely and work in a structured and careful manner with digital tools.

What can you expect from us?

• We are a family-run company with great commitment and a sustainable vision.
• We promote lifelong learning through diverse training and development opportunities, internal knowledge transfer, and e-learning.
• We offer you a varied role with direct contact to international customers and inspectors.
• We work in a collegial environment with short decision-making paths and a respectful corporate culture.
• We ensure that our employees work in modern work environments with contemporary infrastructure.
• We offer attractive employment conditions as well as the opportunity to actively contribute to the success of a world-leading company.

How to apply?

To apply, please upload your documents on our career page.

Applications sent to us by email cannot be considered for data protection reasons.

Agencies, personnel service providers, or similar companies are kindly requested to refrain from unsolicited submission of profiles and inquiries about possible cooperation. Currently, we do not work with external service providers for this position. All unsolicited applications from service providers will not be considered and will be deleted without further review. We thank you for your understanding.

#LI-LP2