Guest Experience Leader/Hostess in Regensdorf ZH
Key information
- Publication date:05 July 2025
- Workload:100%
- Place of work:Regensdorf
Job summary
Join our team as a Guest Experience Leader at McDonald's! Enjoy a dynamic work environment with great benefits.
Tasks
- Welcome guests and create perfect restaurant experiences.
- Ensure quality service and a delightful atmosphere for all.
- Assist in various roles to support the team as needed.
Skills
- Previous experience in hospitality or customer service preferred.
- Strong communication and interpersonal skills required.
- Ability to work collaboratively and motivate the team.
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Profile
Your smile welcomes our guests on every visit, you confidently present our latest offers and assist them with their orders. Your passion for satisfied guests and your expertise as a perfect host are conveyed to the entire service team, motivating them with your strong team spirit. You have an eye for the details of the perfect restaurant experience and always have an open ear for the wishes and feedback of our guests. You share this with the restaurant management and implement it effectively. This way, together with the entire service team, you create real wow moments and make our guests the happiest in Switzerland. Only when every guest is happy are you satisfied.
Responsibilities
As a Guest Experience Leader, you take on this responsibility:
- You are the host/hostess in the restaurant: welcoming and actively engaging with guests – always with the goal of providing a perfect restaurant experience.
- You are the quality professional: implementing all standards for the best service, enjoyable products, and a perfect restaurant atmosphere.
- You are a multitasker: service at the table, at the cash register, and in the kitchen – you also feel at home here when the team needs your support.
We offer
We offer you an exciting and varied work environment where teamwork is highly valued. Our flexible working models allow you to schedule your working hours according to your wishes. Thanks to our training and further education programs, you can develop and advance your career. For example, every fifth restaurant manager comes from our own ranks. As a member of GastroSuisse, we implement the collective labor agreement of the gastronomy sector and pay fair wages. As a McDonald's employee, you also receive discounts on all products.
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