Service Engineer 100% (m/f/d)

About the job

The Ferag Group, headquartered in Hinwil near Zurich, is an international, family-run company. Since 1957, Ferag has grown to become the world’s leading provider of conveying and processing systems for the printing industry. Building on these strong roots, Ferag has further diversified and today, with Ferag Solutions AG, has a strong foothold in intralogistics. With more than 3,000 active patents and sales and service companies in over 50 countries, Ferag stands for engineering excellence, global presence, and a piece of Swiss history.

Service Engineer 100% (m/f/d)

Is customer satisfaction your maxim? Are you flexible and ready for assignments primarily within the country? Are you also interested in occasional international assignments? Are independence and improvisational skills your strengths? Do you distinguish yourself through strong teamwork and precise as well as efficient work? Then we have just the right position for you.

What you will achieve with us

• Carrying out preventive maintenance and inspections on systems and machines at the customer’s site
• Service, repair, and troubleshooting assignments to ensure high system availability
• Support during installation, assembly, and commissioning of new systems
• Production support after commissioning as well as technical customer support on site
• Training and instruction of operating and maintenance personnel at the customer’s site
• Conducting fault analyses and systematic troubleshooting of mechanical, electrical, and control technology components
• Remote support and troubleshooting from our Hinwil location as well as on-site assistance
• Preparation of service reports, maintenance protocols, and technical analyses
• Close cooperation with engineering, project management, and spare parts management departments
• Active participation in the continuous improvement of service processes, products, and technical solutions

What you bring with you

• Completed basic training as a mechatronics technician, automation technician, or in a comparable technical field
• Experience with PLC controls, ideally Beckhoff and/or Siemens (TIA Portal)
• Several years of professional experience in service, commissioning, assembly, or maintenance of automated industrial or intralogistics systems
• Independent, structured, and solution-oriented working style
• Strong customer orientation and professional appearance
• Willingness to travel primarily within Switzerland and occasionally internationally
• ERP and PLM knowledge is an advantage
• Very good German skills as well as good English skills in spoken and written form; additional languages are an advantage
• Driving licence category B

We offer

• An attractive compensation package including fixed salary, travel, and meal expenses
• First-class training on our machines (in-house and on site)
• An interesting and varied role
• Great independence within the team and your area of work
• Progressive employment conditions and comprehensive social benefits
• A long-term professional perspective with development opportunities
• An outstanding company culture with the values and sustainability of a family business

We look forward to receiving your complete application documents. For further information, Markus Stingl, Human Resources Manager, will be happy to assist you. Applications from recruitment agencies will be considered if the terms and conditions of Ferag AG are accepted.

Ferag AG

Industriestrasse 1

CH-8340 Hinwil

Telephone +41 44 938 60 00