Manor AG
Biel
Yesterday
Sales Assistant (Luxury Perfumery) 60-80% (m/f/d)
- 29 May 2026
- 60 – 80%
- Biel
Job summary
Join Manor in Biel/Bienne as a part-time sales associate! Enjoy a dynamic work environment with great team spirit.
Tasks
- Deliver exceptional customer service in luxury perfumery.
- Identify client needs and provide personalized product solutions.
- Maintain store presentation and adhere to brand guidelines.
Skills
- Retail sales training, ideally in luxury perfumery, required.
- Strong interpersonal skills and a natural charm.
- Fluency in French and preferably another national language.
Is this helpful?
About the job
Biel/Bienne | Part-time 60-80% | Permanent | 01.07.2026 or to be agreed |Sales Assistant (Luxury Perfumery) 60-80% (m/f/d)
Every visit is unique, and it is precisely on this uniqueness that our service is based. Thanks to our team spirit, agility and customer proximity, Manor establishes itself as the number 1 department store for everyday life, both online and in our sales outlets. Do you enjoy dynamic environments and want to fully showcase your strengths? Then join us to shape the shopping experience of tomorrow!
To strengthen our team in the luxury perfumery sector, we are looking from 1 July 2026 or to be agreed, at the Biel site, for a motivated and committed person as a Sales Assistant, 60-80%.
Your responsibilities
- You ensure excellent sales and customer service, guaranteeing a smooth, personalised and memorable experience.
- You quickly identify the needs of each customer and offer tailor-made solutions, highlighting product expertise.
- You are able to create a personalised customer experience, relying on in-depth product knowledge (history, House codes, ingredients, benefits, novelties).
- You excel in customer follow-up (reminders, invitations to events, personalised thank-yous) to build loyalty and establish a lasting relationship.
- You master upselling and cross-selling techniques to optimise every sales opportunity in an elegant and professional manner.
- You embody the values and image of the brand at all times, both on the sales floor and beyond.
- You ensure a perfect presentation of the sales point, compliance with House directives (merchandising, planograms, assortment) as well as an attractive atmosphere.
- You are able to monitor KPIs (performance/stock) and provide regular reports to your manager in order to achieve and exceed annual objectives.
- You apply received training and continuously develop your beauty knowledge through self-learning.
- You collaborate with your regional manager to highlight promotions, exclusivities and novelties.
Your profile
- You have completed sales training in retail, specialising in luxury perfumery
- You have several years of experience in this field.
- You possess excellent interpersonal skills, natural charisma, impeccable attitude and a neat and sober presentation.
- You are dynamic and enjoy challenges.
- You demonstrate great commitment, motivation and a strong will to perform.
- You are passionate about the world of beauty and luxury and are keen to convey this passion to your customers as well as your team.
- You master digital tools and are ready to train independently to stay constantly up to date.
- You speak French fluently and preferably know another national language.
Manor SA, whose headquarters are located in Basel, is the Swiss market leader in the department store sector with a market share of around 60%. In total, the company employs around 6,800 people and trains about 200 apprentices per year. Manor SA operates 65 department stores, 23 Manor Food markets and 23 Manora restaurants as well as 3 distribution centres.