Receptionist in Endocrinology and Diabetology Consultation (13737-AD-200-2026)

About the job

Administration

Receptionist in Endocrinology and Diabetology Consultation

The Endocrinology, Diabetology and Metabolism Service is seeking a receptionist for the endocrinology and diabetology consultation at CHUV with an 80% workload, for an indefinite duration. The starting date is scheduled for 1 November 2026.

Context

The Lausanne University Hospital (CHUV) is one of the 5 Swiss university hospitals. Thanks to its collaboration with the Faculty of Biology and Medicine of the University of Lausanne and EPFL, CHUV plays a leading role in medical care, medical research and education.

Attached to the CHUV Department of Medicine, the Endocrinology, Diabetology and Metabolism Service specialises in endocrinology, diabetes, lipids, obesity as well as eating behaviour and nutrition disorders. Our approach is multidisciplinary, patient-centred, with cutting-edge clinical practice based on the latest advances in medical research.

Mission

You welcome, inform and guide patients throughout their journey

You manage telephone calls, emails and the service’s mail

You organise appointments and patient summons

You ensure the administrative follow-up of outpatient consultations

You prepare consultations and ensure proper maintenance of patient files

You coordinate administrative exchanges with the various desk stakeholders

You guarantee reliable information transmission and confidentiality compliance

You actively contribute to the smooth running of the service and teamwork.

Profile

You hold a Federal VET Diploma as a commercial employee or an equivalent qualification

You have experience in an administrative role, ideally in a hospital setting

You have experience in reception and customer relations

You are proficient with common IT tools

• You are quick and efficient, able to manage several tasks simultaneously and set priorities

You enjoy contact with patients and stand out for your welcoming manner, kindness and benevolence

• You demonstrate discretion, rigour and a strong sense of organisation

You appreciate teamwork and contribute to a positive collaborative atmosphere.

We offer

Becoming a collaborator at the Lausanne University Hospital means benefiting from:

• First-class social benefits, 20 days paternity leave and 4 months maternity leave (with the possibility of an additional month of breastfeeding leave)
• Regular salary progression adapted to responsibilities
• A 13th month salary and 25 days of holiday per year
• A minimum of three training days per year, with access to a varied offer within the CHUV Training Centre and partner training centres of the State of Vaud
• Facilitated access to one of the 500 furnished apartments offered in the surrounding neighbourhoods for people relocating to Switzerland from abroad
• Social, cultural and economic benefits offered to members of the H-Oxygène association
• Benefits offered within the mobility plan (discounts on public transport subscriptions, promotion of "Mobility" vehicles and discounts on the purchase of electric bikes)
• Hotel-quality staff restaurants in each hospital building with preferential rates.

Contact and application submission

Contact for information about the position: Mrs Véronique Laville, Administrator, 021 314 02 57.

As all our applications are processed electronically, please apply exclusively online by clicking the APPLY button at the bottom of the announcement.

If you have difficulty applying, you can consult our procedure on how to apply online. If for technical reasons you cannot apply online, please contact our Recruitment Unit, which will assist you in your process, either by email at e.recrutement@chuv.ch or by phone at 021 314 85 70

As part of the recruitment process for this position, if hired, you will be required to provide an original criminal record extract. You will also be asked to present your original diplomas and an identity document.

CHUV applies the highest quality standards in its recruitment processes. Furthermore, committed to promoting diversity among our collaborators, we pay attention to different life paths and do everything possible to ensure equal treatment and avoid any discrimination. We look forward to receiving your application.

We kindly ask placement agencies to note that applications submitted directly on our recruitment platform by them are not accepted and cannot be invoiced. Thank you for your understanding.