Stadler Rail Group
Bussnang, Altenrhein oder Wallisellen
14 hours ago
Stadler: Team Lead Support & SME Systems Engineering
- 20 May 2026
- 100%
- Bussnang, Altenrhein oder Wallisellen
Job summary
Stadler offers diverse opportunities for an international career. Join us to grow and thrive in a supportive environment.
Tasks
- Lead the PLM support team ensuring service quality and stability.
- Ensure efficient operational support with prioritization and quality management.
- Develop and standardize support processes and PLM standards.
Skills
- Technical education or experience in PLM and complex system support.
- Knowledge of Teamcenter, SMARTTEAM, and 3DX systems.
- Strong communication and teamwork skills to engage stakeholders.
Is this helpful?
About the job
Stadler offers diverse opportunities for an international career. At Stadler, you get the chance to grow beyond yourself, take on responsibility, and achieve great results as a team. We are looking for motivated talents who want to shape the future of mobility with us. Are you ready to achieve great things with us?
YOUR AREAS OF RESPONSIBILITY
- Technical and disciplinary management of PLM support with responsibility for service quality, stability, and operational capability
- Ensuring efficient operational support including prioritisation, escalation management, and continuous quality assurance
- Further development and standardisation of support processes, methods, and PLM standards
- Responsibility for software, version, variant, and release management in the product development process
- Consulting and supporting departments in architecture, process, and tool decisions in the PLM and software environment
- Management and coordination of collaboration between departments, IT, and external service providers and partners
- Planning and implementation of sustainable migration, transition, and replacement strategies for legacy systems such as SMARTEAM, 3DX, or AUTOCAD
YOUR PROFESSIONAL EXPERIENCE
- Completed technical or IT-related training or studies with experience in the PLM environment and support of complex system landscapes
- Sound knowledge of Teamcenter, SMARTTEAM, and 3DX as well as understanding of mechatronic products and software management throughout the entire product lifecycle
- Responsibility for operational PLM support including operation, prioritisation, service quality, and continuous optimisation of support processes according to ITIL
- Experience in analysing technical requirements and converting them into sustainable, Teamcenter-compliant technical concepts based on the principle "Standard before Customising"
- Technical expertise in software and systems engineering concepts as well as in the support and further development of PLM systems and legacy landscapes
- Structured, solution-oriented, and communicative working style with strong teamwork skills and cross-departmental collaboration
- Strong ability to clearly communicate complex technical matters to different stakeholders and to support users empathetically
YOUR BENEFITS
- Financial contributions for ZVV or SBB subscription and fitness subscription
- Support for further training opportunities (financially or with part-time options)
- Catering options in the Migros canteen
Marusja Dukanovic
HR Business Partner
+41 79 507 43 10