Business Analyst in Taxation 80 - 100%

About the job

Cantonal Tax Office Zurich

Business Analyst in Taxation

We are looking for a motivated Business Analyst to start immediately or by arrangement. In this demanding position, you will play an important role in the Project and Portfolio Management team at the Cantonal Tax Office. The role is characterised by exciting tasks and complex challenges with various stakeholders.

Your tasks

• You will work flexibly in all areas of the Tax Office and support the departments in the methodological and strategic development of their specialist areas.
• You will gather requirements, identify weaknesses, and develop improvement proposals. In doing so, you will guide stakeholders through the needs assessment process, ensure the business case, define acceptance criteria for change requests and projects, conduct tests, and organise user training if necessary.
• Additionally, you will advise clients on organisational optimisations and cost-effectiveness. In the coming years, the application landscape will be completely renewed; you can contribute your business analysis experience to this project and actively help shape future-proof solutions.
• In individual cases, you will lead projects and/or technical sub-projects.

Your profile

• You have proven experience as a Business Analyst and ideally possess tax law expertise. You also have a higher education in Business Analysis, Business Administration, or Engineering. You can critically review and classify requirements from various stakeholders and use them to optimally align processes, IT support, and structures.
• Certifications in HERMES and/or IPMA are advantageous.
• You can structure tasks, approach them systematically, and complete them on time.
• You are empathetic, have strong communication skills, and feel comfortable being the contact person for relevant stakeholders.

Our offer

If you want to help drive digitalisation at the Cantonal Tax Office,

an exciting role with a high degree of independence and responsibility awaits you. Comprehensive induction is a matter of course for us.

With us, you will find far more than just a job – we create an inspiring working environment for our employees: your work-life balance is important to us, so we support you with home office options and flexible working hours. We also place great value on social security, a collegial working environment, and a modern workplace just a few minutes’ walk from Zurich Altstetten station.

About us

Welcome to the fascinating world of taxes! The Cantonal Tax Office, together with the municipal tax offices, collects taxes for the federal government, the canton, and the municipalities. We support private individuals and companies throughout the entire tax collection process. Around 800 qualified employees are committed to this at the Zurich Altstetten location.

About 1200 people work in the Finance Directorate at four locations in Zurich. We manage the dossiers of finance, taxes, personnel, procurement, and IT. Those who work with us help shape the canton – versatile, responsible, and with impact beyond their own area of responsibility.

Your application process

Pre-selection

First interview (online)

Second interview

Final decision