ITSM Application Manager
Yverdon-les-Bains
Key information
- Publication date:15 August 2025
- Workload:100%
- Place of work:Yverdon-les-Bains
Job summary
BNC SA offers top-notch IT services in Switzerland. Join a supportive and dynamic team!
Tasks
- Manage and develop the ITSM system (Omnitracker) effectively.
- Implement automation solutions to enhance efficiency and response time.
- Collaborate with teams to refine the ITSM application based on needs.
Skills
- Degree in IT or equivalent with several years of ITSM experience.
- Strong analytical skills to tackle challenges and provide solutions.
- Excellent French and English communication abilities.
Is this helpful?
BNC SA is one of the best addresses in Switzerland for IT services in the field of infrastructure and ensures that data is always available. Our employees appreciate teamwork, cooperation, and communication as well as the diversity of projects and direct contact with clients. We believe that everyone can make a valuable contribution and we give our team members the freedom to bring their own ideas and act autonomously and responsibly.
Join our success story: We are looking for a new team member in Yverdon-les-Bains as
ITSM Application Manager 80-100%
Your challenge with us
- You are responsible for our ITSM system (Omnitracker), which you maintain and develop
- You implement automation solutions to reduce manual tasks and improve response time
- You quickly and efficiently identify and resolve technical issues to minimize downtime
- You work closely with our internal teams to develop the ITSM application according to their needs
- In collaboration with our DevOps team, you have the opportunity to develop our business process platform
- You have an overview of our monitoring solution and take care of internal and external clients in collaboration with the DevOps team
What you bring
- Thanks to your analytical skills, you enjoy taking on new challenges and always approach problems in a solution-oriented manner
- You have a degree in computer science or equivalent training as well as several years of experience in using ITSM systems and processes; an ITIL certification is a plus
- You have solid knowledge in API integration and development as well as experience in scripting and automation
- Successful projects in ERP integration and development facilitate your start
- You are available to participate in on-call service as part of our monitoring solution
- You speak and write very well in French and English
What we offer
Our success is based on the commitment of our employees. Together, we form an unbeatable team and make our work an inspiring experience. With us, your personal and professional development is at the center of our concerns and we actively support you in this process. Our corporate culture is characterized by collegial collaboration, where we encourage team spirit and celebrate it through various events. You can arrange your work environment according to your needs, whether through flexible working hours, part-time work models, or hybrid work. Our employees also contribute to the success of the company, as we know that we can only succeed together.
Are you interested?
Simply send your CV, work certificates, and diplomas; no need for a long cover letter.
Still have a question?
I would be happy to answer your questions: Isabelle Müller, HR Business Partner
+41 31 858 58 77
Contact
hr@bnc.ch
+41 31 858 58 58
BNC AG
Bahnhofstrasse 5
CH-3322 Urtenen-Schönenbühl
BNC AG
Sonnentalstrasse 5
CH-8600 Dübendorf
BNC SA
Rue Galilée 6
CH-1400 Yverdon-les-Bains
© 2023 BNC AG
