Gemeinde Köniz
Köniz
2 days ago
Social Assistance Caseworker (60 - 80%)
- 04 February 2026
- 60 – 80%
- Permanent position
- Köniz
Job summary
Join our team as a Sachbearbeiter:in Sozialhilfe and make a difference! Enjoy a supportive work environment with flexible hours and generous benefits.
Tasks
- Ensure efficient first contact for social assistance applicants.
- Clarify jurisdiction and preliminary eligibility for benefits.
- Support social workers with various administrative tasks.
Skills
- Commercial training with experience in social assistance or insurance.
- Team player with reliability in stressful situations.
- Sensitivity in dealing with individuals in challenging circumstances.
Is this helpful?
About the job
Social Assistance Caseworker (60 - 80%)
What you will achieve with us
- Ensuring an efficient and professional first contact for people registering for social assistance
- Clarification of responsibility as well as preliminary clarification of entitlement to benefits
- Supporting social workers during the initial clarification process through various administrative tasks
- Administrative support for social workers in ongoing case management, including clarifications with third parties such as health insurance companies, social insurances, and other relevant agencies, mail processing, and master data maintenance
- Ensuring a professional point of contact for all concerns addressed to social counseling at the counter or by phone
How you will impress us
- Commercial basic training, ideally experience in social assistance and/or social insurance
- Enthusiasm for teamwork and the ability to act reliably even in stressful situations
- Flexibility and willingness to step in, especially during vacation absences
- Understanding and sensitivity in dealing with people in challenging life situations
What to expect from us
- A respectful, collegial collaboration and a good working atmosphere
- Work-life balance: annual working hours, part-time work, care days
- Generous vacation policy: at least 26 vacation days, plus age-based additional vacation days, 41-hour week, and the possibility to take one or two unpaid weeks off
- Competence-based development opportunities as well as individual training and further education
