BernaRoof AG
Hindelbank
Service Manager
- 22 October 2026
- 100%
- Hindelbank
Job summary
Join BernaRoof AG, where craft meets innovation and teamwork thrives. Enjoy a supportive environment with plenty of growth opportunities.
Tasks
- Lead and develop the customer service team effectively and efficiently.
- Plan and coordinate maintenance, repairs, and urgent tasks on-site.
- Assess roofs, providing practical solutions while managing client relations.
Skills
- Completed training in waterproofing or a comparable field with solid experience.
- Strong leadership skills with the ability to prioritize effectively.
- Excellent communication and negotiation skills with a customer focus.
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About the job
At the GLB Group, down-to-earth craftsmanship, innovative ideas and people who enjoy working together come together. Whether on the construction site, in the office or in planning: We shape the future of building together. Perhaps soon with you?
Service Manager
80% - 100% | BernaRoof AG
Are you looking for a management position with great independence? Do you appreciate comprehensive training and a young, dynamic team? Then take this opportunity – YOU are WELCOME with us!
You know the roofing trade, like to take responsibility and find a solution even when it has to be done at short notice? Then help us shape the customer service of Bernaroof AG.
In this management role, you lead our customer service team and are an important contact person for our customers. You combine technical knowledge with organisational talent and ensure that maintenance, repair and minor renovation work is carried out reliably. You have a lot of independence and the freedom to actively develop your specialist area. Careful training and the support of our team will make it easier for you to get started.
Tasks to be done
- You lead and develop the customer service team and are responsible for the specialist area professionally, organisationally and economically.
- You plan the employees and coordinate maintenance, repair and minor renovation work as well as short-term assignments.
- You assess the condition of roofs and seals on site and develop appropriate solutions.
- You look after existing customer relationships, win new orders and further expand the maintenance business.
- You prepare quotations and accompany the orders from the first enquiry to invoicing.
- You keep an eye on costs, quality and deadlines and ensure comprehensible documentation.
- You develop processes and services together with your team and management.
What you bring with you
- You have completed training as a roofer EFZ or a comparable qualification in the building envelope sector with sound experience in flat roofing.
- You have experience in independently handling orders, ideally in customer service, maintenance or project management.
- Further training as a group leader, foreman, master craftsman or in the technical or commercial field is an advantage.
- You lead people with clarity and appreciation and like to take responsibility.
- You think entrepreneurially, organise proactively and set the right priorities even for short-term requests.
- You present yourself reliably to customers, communicate clearly and negotiate solution-oriented.
- You are confident in using digital work tools and hold a category B driving licence.
- A company vehicle is available for your customer visits, which you can also use privately.
What awaits you
We rely on people who think along, get involved and want to take responsibility. With us, you can contribute your strengths and develop both professionally and personally. You can expect varied tasks, exciting projects and a working environment where you can contribute and make a difference.
About BernaRoof AG
Founded in 1983, BernaRoof AG designs and builds everything related to the building envelope and scores with a wealth of experience for all project sizes. The competencies are diverse: flat roof, pitched roof, facade, plumbing, lightning protection and liquid plastic. Around 50 employees are responsible for all specific areas of the building envelope and construction. They develop optimal solutions based on appreciative cooperation with the highest quality standards – and have been doing so for over 40 years.
Sounds good? Then apply now with us!
Founded in 1983, BernaRoof AG designs and builds everything related to the building envelope and scores with a wealth of experience for all project sizes. The competencies are diverse: flat roof, pitched roof, facade, plumbing, lightning protection and liquid plastic. Around 50 employees are responsible for all specific areas of the building envelope and construction. They develop optimal solutions based on appreciative cooperation with the highest quality standards – and have been doing so for over 40 years.
Sounds good? Then apply now with us!
