Unit Head desks & secretariats (CUS) at the Clinical Oncology Department

About the job

Administration

Unit Head desks & secretariats (CUS) at the Clinical Oncology Department

To complement its team, the Coordinated Oncology Centre (CCO) of the Clinical Oncology Department (DOC) is seeking a Unit Head desks & secretariats (CUS) with a workload between 80% and 100%.

Context

The Lausanne University Hospital (CHUV) is one of the 5 Swiss university hospitals. Thanks to its collaboration with the Faculty of Biology and Medicine of the University of Lausanne and EPFL, CHUV plays a leading role in medical care, medical research, and education.

The Coordinated Oncology Centre (CCO) of the Clinical Oncology Department (DOC) works in patient care in oncology, enabling patients to meet their referring physician during consultations and outpatient treatments such as chemotherapy or immunotherapy.

The CCO brings together a highly qualified team of professionals from various disciplines who collaborate closely to ensure coordinated and quality patient care.

The administrative sector acts as an essential partner in patient care and the conduct of clinical activities, providing the necessary administrative skills for the smooth running of the platform. Our ambition is to offer the best possible administrative services while valuing everyone’s efforts in interdisciplinary work. We operate with professionalism and respect, loyalty and solidarity, exemplary conduct and sharing, serving the well-being of our patients and teams.

Mission

• You ensure the operational management of the administrative activities of the Coordinated Oncology Centre (CCO) platform. You organise, plan, and supervise daily the activities of the desks and secretariats to guarantee continuity and optimal, efficient service operation while ensuring safety, quality, and effectiveness of services.
• You develop the schedule for collaborators and teams according to operational needs.
• You manage the operational teams of the CCO platform under your responsibility (recruitment, supervision, evaluation, and facilitation).
• You support new collaborators, identify training needs (tools, procedures), act as the reference for continuing education, and participate in the development of service members’ skills.
• You serve as the interface between administrative staff and internal partners (doctors, caregivers, HR, etc.).
• You assist the desks & secretariats coordinator in departmental continuous improvement tasks and cover their absence.

Profile

• You hold a Federal VET Diploma as a commercial employee or an equivalent qualification related to the role, complemented by recognised training in team management, project management, or leadership.
• You have several years of experience in a supervisory role in a similar position, ideally in a hospital or healthcare environment.
• With a strong sense of responsibility, you are recognised for your ability to manage and unite a team.
• Possessing excellent organisational skills, you know how to manage priorities and can analyse and synthesise information from various interlocutors.
• You are adaptable and demonstrate the flexibility necessary for the smooth running of a public service.
• Your open-mindedness and client orientation enable you to welcome and respond to a wide variety of requests.
• Extremely rigorous and proactive in your work, you are perfectly comfortable with the IT solutions and tools of a large organisation.
• You have very good command of common IT tools (Microsoft Office).
• With excellent knowledge of French, especially in writing, your interpersonal skills allow you to communicate clearly. Knowledge of a foreign language is an asset.

We offer

Becoming a collaborator at the Lausanne University Hospital means benefiting from:

• First-class social benefits, 20 days paternity leave, and 4 months maternity leave (with the possibility of an additional month of breastfeeding leave).
• Regular salary progression adapted to responsibilities.
• A 13th salary and 25 days of holiday per year.
• A right to a minimum of three training days per year, with access to a varied offer within the CHUV Training Centre and partner training centres of the Canton of Vaud.
• Facilitated access to one of the 500 furnished apartments offered in the surrounding neighbourhoods for people relocating to Switzerland from abroad.
• Social, cultural, and economic benefits offered to members of the H-Oxygène association.
• Benefits within the mobility plan (discounts on public transport subscriptions, promotion of "Mobility" vehicles, and discounts on electric bike purchases).
• Hotel-quality staff restaurants in each hospital building with preferential rates.

Contact and application submission

Contact for information about the role: Ms Ana Pedrosa Caldeira, Head of Administrative Services DO, by phone at 079 556 59 78.

As all applications are processed electronically, please apply exclusively online by clicking the APPLY button at the bottom of the announcement.

If you have difficulty applying, you can consult our procedure on how to apply online. If for technical reasons you cannot apply online, please contact our Recruitment Unit, which will assist you in your process, either by email at e.recrutement@chuv.ch or by phone at 021 314 85 70.

As part of the recruitment process for this position, if hired, you will be required to provide an original criminal record extract. You will also be asked to present your original diplomas and an identity document.

CHUV applies the highest quality standards in its recruitment processes. Furthermore, committed to promoting diversity among our collaborators, we pay attention to different life paths and do everything possible to ensure equal treatment and avoid any discrimination. We look forward to receiving your application.

We kindly ask placement agencies to note that applications submitted directly on our recruitment platform by them are not accepted and cannot be invoiced. Thank you for your understanding.