yellowshark
Zürich
IT Support Engineer (m/f) 80-100%
- 30 September 2026
- 100%
- Permanent position
- CHF 75 000 - 85 000 /year
- 8048 Zürich
About the job
yellowshark AG is an established Swiss recruitment consultancy for specialists and executives in the fields of IT, engineering, industry, and commercial professions. With profound market knowledge and a broad network in the German-speaking part of Switzerland, we support qualified candidates in their next career step.
You will receive transparent information from us about the position, the company, and the employment conditions. This allows you to make an informed assessment of whether the role fits your profile, your expectations, and your further development. Throughout the entire application process, you will be accompanied personally and professionally.
To review your application, we require a complete application dossier including a current CV, work references, as well as relevant diplomas and certificates. Unfortunately, incomplete applications cannot be considered.
- Analysis and resolution of hardware and software faults
- Operation and maintenance of the Windows client infrastructure
- Support of Microsoft 365 and internal business applications
- Installation and commissioning of hardware and workstations
- Participation in migrations, rollouts, and internal IT projects
- Monitoring and supervision of the existing ICT infrastructure
- Technical support of various company locations
- Several years of experience in 1st and 2nd level support
- Good knowledge of Windows 10/11 and Windows Server
- Practical knowledge in the Microsoft 365 and Microsoft environment
- Knowledge of Azure, Exchange, Teams or SharePoint is an advantage
- Basic knowledge of VMware, Hyper-V or VDI environments is an advantage
- Independent, structured and service-oriented working style
- Fluent German skills (C2) as well as a category B driving licence
- Modern workplaces and contemporary IT infrastructure
- Participation in migrations, rollouts and internal IT projects
- Professional development in a broad Microsoft environment
- Support for job-related training and further education
- Independent work with short decision-making paths
- Collegial and professional working environment
- Attractive and contemporary employment conditions
You will receive transparent information from us about the position, the company, and the employment conditions. This allows you to make an informed assessment of whether the role fits your profile, your expectations, and your further development. Throughout the entire application process, you will be accompanied personally and professionally.
To review your application, we require a complete application dossier including a current CV, work references, as well as relevant diplomas and certificates. Unfortunately, incomplete applications cannot be considered.
Responsibilities
- Support of users in 1st and 2nd level support- Analysis and resolution of hardware and software faults
- Operation and maintenance of the Windows client infrastructure
- Support of Microsoft 365 and internal business applications
- Installation and commissioning of hardware and workstations
- Participation in migrations, rollouts, and internal IT projects
- Monitoring and supervision of the existing ICT infrastructure
- Technical support of various company locations
Profile
- IT specialist EFZ platform development, ICT specialist EFZ or comparable IT training- Several years of experience in 1st and 2nd level support
- Good knowledge of Windows 10/11 and Windows Server
- Practical knowledge in the Microsoft 365 and Microsoft environment
- Knowledge of Azure, Exchange, Teams or SharePoint is an advantage
- Basic knowledge of VMware, Hyper-V or VDI environments is an advantage
- Independent, structured and service-oriented working style
- Fluent German skills (C2) as well as a category B driving licence
Additional Information
- Versatile support role with technical development potential- Modern workplaces and contemporary IT infrastructure
- Participation in migrations, rollouts and internal IT projects
- Professional development in a broad Microsoft environment
- Support for job-related training and further education
- Independent work with short decision-making paths
- Collegial and professional working environment
- Attractive and contemporary employment conditions
