Customer Advisor / All-Industry Insurance Agency Dietikon

80-100%

We convince with commitment, friendliness and competence. With you, we want to advise our customers even more purposefully and holistically – and develop sustainable added value and new contracts from existing relationships. In this role, you actively advise, systematically identify potential in the existing portfolio and contribute measurably to the success of our agency through qualitative cross- and upselling.

Your tasks

• You work in the sales internal service in our Dietikon agency
• You are the first and competent contact person for our customers on the phone and at reception
• You conduct telephone and personal consultations and specifically identify advisory and closing opportunities in the portfolio
• You create tailor-made offers, adjust insurance coverages according to needs and update customer data
• You actively maintain existing customer relationships and systematically develop them further (cross- & upselling)
• You answer incoming written customer enquiries independently, efficiently and with quality awareness according to Visana's guidelines

Your profile

• You have a commercial education and experience in customer contact or sales
• You enjoy advising customers holistically, solution-oriented and reliably
• Ideally, you have a VBV certification
• You communicate clearly, friendly and convincingly - also in demanding conversation situations
• Your German skills are very good; any additional language is a plus
• You work structured, reliably and result-oriented and are confident in using common Office programmes

Learn more about Visana from the perspective of our employees here

Contact

Melanie Ruchti

HR Recruiting Partner

031 357 96 55

Trim Berisha

Agency Manager

+41 256 19 87

About us

At Visana, we shape the future of healthcare – with passion and innovation. Do you want to make a difference? Then you are in the right place with us! Visana is a leading Swiss all-industry insurer based in Bern, with 922,000 private and 16,300 corporate customers. We accompany our customers in the most diverse life situations – from health and prevention to housing and mobility, as well as individual solutions for companies. Take the next step in your career – our team looks forward to meeting you!