Sales Back Office Clerk 100% (m/f/d)

What is my role?

Our client is looking for a committed individual for this central position who acts as an interface between customers and internal departments, ensuring smooth, correct, and timely processes.

• Independent and precise order processing from receipt to delivery

• Professional customer support by phone and email in German and French

• Preparation of quotations and their systematic follow-up

• Close cooperation and coordination with purchasing, warehouse, and field service

• Active participation in the development of processes and internal workflows

• Management and updating of product data in the ERP and shop system

What do I need to be successful?

• Completed commercial training

• Several years of professional experience in sales back office or order processing

• Experience in customer support, ideally in a technical environment

• Good French skills in spoken and written form for bilingual customer support

• Confident use of MS Office and ERP systems

• Structured, precise working style and enjoyment in coordinating various interfaces

What are my benefits?

• Responsible role with high personal accountability in a structured environment (ISO 9001)

• Modern, digital working environment with a reliable team

• Thorough induction by experienced colleagues

• Attractive employment conditions including 70% pension fund contribution and accident insurance

• Good accessibility with free parking

What distinguishes the company?

Our client is an established Swiss company in technical trade with a clear focus on quality, reliability, and customer proximity.

Languages
German: C2 - Native level
French: B2 - Very good

Workplace
Lenzburg

Vacancy number
VA-62M-A5D