Ente Ospedaliero Cantonale (EOC)
Lugano
Yesterday
Administrative Employee (50%)
- 16 April 2026
- 50%
- Permanent position
- Lugano
Job summary
EOC is a multi-site hospital network in Ticino with 1,000 beds. Join us for a rewarding career in a supportive environment!
Tasks
- Assist patients with administrative tasks in rehabilitation.
- Maintain organized records and manage front-office duties.
- Communicate effectively with diverse stakeholders and clients.
Skills
- Professional certificate in commerce or equivalent needed.
- Strong organizational and communication skills essential.
- Proficiency in Italian and another national language required.
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About the job
The EOC, the multi-site hospital of Ticino, is present with its institutes throughout the entire cantonal territory for a total of 1,000 beds. The organization effectively combines a local approach with an overall vision, guaranteeing the population a comprehensive and nearby hospital service, regardless of where the services are requested.
Thanks to the commitment and competence of over 6,500 collaborators and their attention to human relations, the EOC ensures quality healthcare by caring for over 41,000 inpatients annually and providing over 600,000 outpatient consultations.
To complete our Patient Administration team at the EOC Rehabilitation Clinic (CREOC) at the Rehabilitation Outpatient Center based at the Italian Hospital Lugano, we are looking for a:
Administrative Employee (50%)
Profile:
The people we want to meet have excellent organizational and communication skills, are able to respond to numerous requests with flexibility and courtesy, and can interact positively with people from different professional and hierarchical backgrounds, creating the right atmosphere for collaboration.
Reliability and the ability to focus efforts based on priorities, combined with a global vision of the situation and sensitivity in trying to meet user requests, complete the required profile.
Necessary requirements:
- Federal certificate of capacity (AFC) as a commercial employee, or equivalent qualification
- Professional experience in the healthcare sector is a preferred qualification
- Excellent spoken and written knowledge of the Italian language and one national language
- Excellent spoken and written knowledge of the German language is a preferred qualification
- Proven front-office experience and predisposition to user contact;
- High proficiency in IT tools;
- Willingness for continuous learning;
- Availability to work shifts on weekdays during office hours.
Start date:
Application submission and information:
Applications, complete with curriculum vitae, cover letter, copies of study and work certificates, must be received by April 30, 2026, exclusively in electronic format via the website www.eoc.ch - work at eoc - job offers - administrative staff.
Paper applications or those sent by email, as well as those that do not meet the requirements, will not be considered.
Further information can be requested from Ms. Sabrina Maggio, Head of Administrative Services Office, at the number 091 811 26 18
