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IBM Research GmbH

Zurich

2 weeks ago

Reception and Customer Service<br/>

  • 03 April 2026
  • 100%
  • Zurich

Job summary

Join ISS as a Receptionist (60%) and become a Placemaker! Enhance work environments for clients and guests.

Tasks

  • Ensure a smooth and professional reception experience.
  • Manage access control and assist clients with needs.
  • Handle communication and administrative tasks efficiently.

Skills

  • Completed training in hospitality or business required.
  • Fluent in German and English for effective communication.
  • Strong PC skills, especially in MS Office.

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About the job

Receptionist 60% (a)<br/><br/><br/>At ISS, we all call ourselves Placemakers. Our goal is for our customers to find an optimal environment at their workplace and feel comfortable. Our 14,200 employees/Placemakers have a high level of service understanding to meet the diverse customer needs. We fulfill these according to the highest quality standards.​<br/><br/>In this role, you take on a central role in ensuring a smooth and professional reception experience. You are responsible for the setup, quality assurance, and efficient communication between ISS, our customers, and their guests. You recognize the needs of our customers early and implement them purposefully after careful consultation.<br/><br/>Your main tasks:<br/><br/>* Reception and customer service<br/>* Access and personnel control<br/>* Answering phone calls and emails<br/>* Badge and key management<br/>* Managing the emergency center<br/>* Processing orders in the MGB tools, Security, or Outlook<br/>* Customer support for the parking facility<br/>* Keeping the reception area clean (including the lobby and newspaper stands)<br/>* Receiving and forwarding courier shipments<br/>* Managing lost and found items<br/>* General administrative tasks<br/><br/><br/>Your profile:<br/><br/>* Completed training in hospitality or commercial field<br/>* Several years of professional experience in the service sector<br/>* Very good PC skills (MS Office)<br/>* Fluent language skills in DE / EN<br/>* Committed and independent working style<br/><br/><br/>Ready for us? We are ready for you!<br/><br/>Every day at ISS Switzerland, we work to ensure that offices, laboratories, airports, production facilities, train stations, schools, and hospitals function and are livable. Our 14,200 employees create living spaces throughout Switzerland where over a million people feel comfortable and can develop every day. ISS stands for innovation, service quality, and direct customer relationships. As an employer, we rely on fair employment conditions, equal pay for equivalent work, and secure jobs. Appreciation is more than a promise for us – it is reflected in our five programs and over 200 training and development opportunities. Because those who take responsibility must also offer perspectives – and without us, many things would not work.

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Marketing / Media / PR

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