Stiftung Tox Info Suisse
Zürich
8 hours ago
MPA, Drugstore Assistant, Pharmaceutical Assistant for Telephone Triage 40 - 80%
- Publication date:15 October 2025
- Workload:40 – 80%
- Contract type:Permanent position
- Place of work:Zürich
About the job
Tox Info Suisse (www.toxinfo.ch) operates the emergency number 145 in Switzerland. Physicians and other medical professionals provide daily around-the-clock telephone advice on poisonings caused by chemicals, medications, toxic plants, mushrooms or animals, as well as drugs and much more. At our location, right in the heart of Zurich with about 50 employees, we offer immediately or by arrangement an interesting position and a varied range of tasks for a medically skilled, open-minded personality as MPA, Drugstore Assistant, Pharmaceutical Assistant for Telephone Triage 40 - 80%. The main tasks include:- Telephone triage in the emergency service in the languages German (65% of calls), French (30% of calls), English (5% of calls) and Italian (2.5% of calls)
- General secretarial work
- Processing incoming emails
- Preparing and sending dispatch reports to doctors
- Requesting discharge reports from doctors/hospitals
- Maintaining the database
- Supporting projects within the administration
- Training as MPA, Drugstore Assistant, Pharmaceutical Assistant or equivalent medical training or experience in the medical field - Good communication skills in German and French are mandatory, Italian and English are an advantage
- Familiarity with computers and the use of digital communication tools
- Impeccable manners, empathy and service mentality
- High quality standards and discretion
- Shift work 07:30 - 22:00, no weekends (no home office possible)
