Reception & Reservation Staff (80 - 100% | m/f/d)

29 August 2026
80 – 100%
Weissbad

Job summary

Join our innovative team at one of the most beautiful resorts in Eastern Switzerland. Enjoy attractive employment conditions and a supportive work environment.

Tasks

Be a warm and welcoming contact at reception for check-ins and check-outs.
Provide guest care on-site, offering information, advice, and sales.
Manage administrative tasks, including vouchers and table reservations.

Skills

Training in hotel or tourism, or comparable experience in 4-star reception.
Strong communication skills and a passion for guest relations.
Proficient in common hotel systems and fluent in German and English.

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About the job

Starting immediately or by arrangement

We are looking for people with passion. For their profession, for the team, and for our guests. As an innovative and successful company, we offer attractive employment conditions in one of the most beautiful resorts in Eastern Switzerland. We owe our success to our approximately 270 friendly and motivated employees with great team spirit.

These are your tasks

You are the warm and courteous contact person at the reception – check-ins and check-outs
You take care of guest services on site - information, advice, sales
You perform additional tasks - vouchers, kiosk, table reservations, general administrative work
You manage room contingents internally & externally
You handle general correspondence, such as offers, confirmations, invoices, etc.
You answer incoming calls and operate the telephone switchboard
You manage contingents on external reservation systems

What we expect from you

You have training in the hotel or tourism sector or comparable professional experience at a 4*-hotel reception
You love guest contact, are communicative and always remain charming
You have a strong service orientation and are always ready to go the extra mile for our guests
You know the region or are willing to acquire this knowledge independently
You are reliable, extremely conscientious and enjoy working independently as well as in a team
You speak German and English – additional languages are a plus
You are IT-savvy and familiar with common hotel systems (Opera Cloud, Aleno, common Office programmes)

What we offer you

Family-friendly: we offer you 5 weeks of holiday, the possibility of part-time work
Catering: our kitchen also conjures up fresh, healthy and subsidised meals for our employees
Health: to stay fit and healthy, our employees use the bathing and fitness area free of charge
Support: we promote your professional development through a contribution to further training costs
Discounts: you benefit from discounts in our hotel, in the region as well as with partner companies of the ERFA group and the Private Selection Hotels
Additional benefits: weekend allowances and free parking