Central File Specialist

About the job

Participate in the compliance process through management of formal verification of documentation, processing of openings, mutations and closures of clients’ accounts thus maintaining the integrity and quality of the Bank’s clients’ data, while contributing to continuous improvement through the use of automation and AI-enabled tools.

Open clients’ accounts

Manage formal documentation and clients’ data (mutations, account closure, estate)

Identify and apply standard tax requirements (CRS/FATCA/QI)

Grant online banking access

Scan and file documents related to account openings and mutations

Maintain clients, business introducers, third-party managers and insurances files

Carry out legal searches for the Legal department

Provide support to Front, Legal and Compliance teams

Identify pragmatic automation opportunities for Central File processes (including responsible use of AI tools and RPA/straight-through processing) that will contribute to optimizing processes and reduce manual effort

Apply critical thinking to assess exceptions and risks, challenge incomplete information, and provide added value insights to Front, Legal and Compliance teams

Professional experience

At least 5-7 years relevant experience in a Central File or Client Data Management team

Experience in accounts openings and in analyzing and coding mutations

Professional competencies:

Good knowledge of accounts opening documentation (CDB) requirements

Knowledge of FATCA/QI/CRS tax requirements

Legal knowledge, particularly in banking, personal, corporate and contract law areas

Personal competencies:

Good organizational and planning skills

Ability to multi-task, with a good level of autonomy and a resourceful and result-oriented approach

Attention to details, precise and rigorous

Flexible and hands-on attitude

Excellence-driven and service orientation

Good team player

Ability to work effectively under pressure in a fast-paced environment

Critical thinker with the ability to challenge, prioritize, and make sound decisions in a controlled-risk environment

Proactive mindset, think out of the box approach, comfortable with change and continuous improvement; eager to leverage automation/robotisation to streamline day-to-day tasks

Appetite for AI technologies, with openness and curiosity to test new tools while respecting confidentiality, data protection and compliance constraints

Language requirements:

Excellent command of English and French, both spoken and written

Another European language an asset

IT Skills:

Very good command of IT tools : MS Office suite, especially Excel

Knowledge of G2 an asset

Interest and ability to use AI/automation tools (e.g., workflow automation, RPA, copilots) to improve efficiency and quality

Ability to formalize processes and business rules (as-is/to-be) to support automation initiatives and robust controls

Education:

Central File degree (e.g. VisionCompliance) or relevant experience

CFC in Banking or equivalent qualification

Other:

Mandatory Swiss residence