Housekeeping Manager 100% (m/f/d)

An icon among Swiss hotels: The story of the Bürgenstock Resort Lake Lucerne began in 1873 – a story that continues to impress and move to this day. High up on the Bürgenberg lies an oasis of relaxation and a place of first-class hospitality. The Bürgenstock Resort and its approximately 700 employees from 54 nations offer the perfect setting for dazzling moments that remain memorable.

Three exclusive hotels, the Bürgenstock Hotel & Alpine Spa (5* Superior) with the two accommodation options The Contemporary and The Heritage, the Waldhotel by Bürgenstock (5* Superior), and the Taverne 1879 (3*) are available to guests. Each of these houses knows how to create a unique atmosphere. Ten restaurants, bars & lounges showcase culinary excellence; in the award-winning Alpine Spa and Waldhotel Spa, guests find ultimate relaxation. The Bürgenstock Resort is not only a dream destination for travelers from all over the world but also a workplace with an excellent corporate culture.

The resort ranks 4th among the best employers in Switzerland 2023 in the category of gastronomy, tourism, accommodation, entertainment, and leisure, and received the official certification as a "Great Place to Work" in Switzerland 2025. Two awards that fill the entire team with pride.

To strengthen our team, we are looking for a

Housekeeping Manager 100% (m/f/d)

Your tasks

As Housekeeping Manager (m/f/d), you take on the operational and administrative responsibility for the housekeeping department. Together with your team, you ensure that the high standards of the Bürgenstock Resort in cleanliness, service quality, and guest comfort are always guaranteed.

Your responsibilities include:

• Leading and further developing a team of about 50 employees, including supervisors, chambermaids, and porters
• Ensuring the cleaning and maintenance of rooms as well as public areas
• Monitoring and compliance with hygiene standards and safety regulations
• Efficient planning and organization of workflows, duty rosters, and resources
• Close cooperation with other departments to ensure a seamless guest experience
• Responsibility for budget control and implementation of sustainable cleaning and work processes
• Organization and supervision of daily workflows and personnel deployment
• Motivating and training the team to ensure continuous quality and individual development

You have successfully completed training as a hotel specialist EFZ or housekeeper and bring at least two years of leadership experience from a similar position. You speak German and English, are service-oriented, and work calmly and efficiently even under time and work pressure. You are used to working independently and can organize and motivate yourself and your employees well. You are reliable and enjoy working in a team. Communication skills are one of your great strengths. If you have also completed the vocational trainer course, this is an advantage. We expect a neat, friendly, and courteous appearance. Foreign languages are an additional plus in dealing with our employees and guests.

You can expect a varied activity in a great team with many benefits, such as the staff house with a fitness studio, TV lounge, billiard room, and library. You receive discounts in the restaurants, in the hotel for overnight stays for you and your family and friends, discounts for tennis, golf, sports articles as well as insurance. You can attend group courses at attractive prices and obtain REKA checks from us at preferential conditions. Travel by public transport is financially supported by the company, and parking spaces are offered at attractive prices. As an employee, you get access to the Beekeeper employee app, benefit from interesting further training and internal advancement opportunities, and much more.

If you also identify with our values of enthusiasm, commitment, responsibility, and entrepreneurship (BEvU), then seize this unique opportunity for a varied task with great potential to learn new things and contribute to the success of the world-class resort in the heart of Switzerland.

We look forward to receiving your complete application documents with a cover letter, references, and photo.

Awards:

Swiss Location Awards «Switzerland's best meeting location»

World Travel Awards «Switzerland's Leading Luxury Hotel 2024»

World Spa Awards «World’s, Europe’s & Switzerland’s Best Hotel Spa 2024»

LHW Membership Awards «Remarkable Experience Award 2023»

Great Place To Work 2024

The New York Times’ «52 Places to Go in 2018»

Travel + Leisure «500 List 2021»

Handelszeitung «Best Employer in the Hospitality Sector 2023»

Falstaff Magazine «Best Hotel in Switzerland - No. 1»

Wine Spectator 2024 «Best Award of Excellence»

Swiss Bar Awards «Best Hotel Bar»

BÜRGENSTOCK HOTELS AG

Michelle Gaberthüel

HR Business Partner

Bürgenstock 36

6363 Obbürgen

+41 41 612 61 61