Case Manager Corporate Services Zurich/Central Switzerland (a) 80-100%

Case Manager Corporate Services Zurich/Central Switzerland (a) 80-100%

Do you enjoy taking responsibility, communicate clearly and appreciatively, and think in a service-oriented way? Would you like to support insured persons and employers in challenging life situations and make an impact? Then Marco and his seven-member team look forward to meeting you as the new Case Manager (a) for the Zurich/Central Switzerland region.

What to expect

• Accompanying and managing complex benefit cases with extended incapacity for work in the daily sickness benefit and UVG area, from early assessment to sustainable professional reintegration
• Developing, implementing and reviewing individual reintegration and support plans with clear priorities and a consistent focus on effectiveness
• Coordinating and networking relevant stakeholders (e.g. insured persons, employers, medical professionals) as well as close collaboration with internal and external parties
• Organising and moderating demanding clarification, status and roundtable discussions with all parties involved, ensuring clear roles, expectations and next steps

What you bring

• Completed basic training (e.g. commercial or medical) as well as further education in Case Management (CAS) or in the field of social insurance
• Several years of experience in case management or in supporting complex benefit or personal cases in the daily sickness benefit and/or UVG area
• Very good knowledge of the Swiss social insurance system as well as interconnected thinking beyond insurance boundaries
• Strong social skills with a lot of empathy as well as a solution-oriented and pragmatic attitude, even in demanding situations
• Independent and structured working style, high personal responsibility as well as willingness for regular on-site meetings with insured persons and employers in the Zurich/Central Switzerland area

Do you have questions about the application process?

Lukas Rätz HR Consultant 058 340 62 14 lukas.raetz@helsana.ch LinkedIn Job ID: 34500

Outstanding employer

Helsana is repeatedly recognised in the areas of health promotion, recruiting quality and work-life balance.