Bilingual Clarification Specialist (80-100%)
IV-Stelle Bern
Bern
Key information
- Publication date:22 July 2025
- Workload:80 – 100%
- Contract type:Permanent position
- Place of work:Bern
Job summary
Join us as a bilingual specialist (80-100%) in Bern! Enjoy a supportive work environment with opportunities for growth.
Tasks
- Assess claims for IV benefits like pensions and assistance contributions.
- Provide empathetic and holistic advice to clients and professionals.
- Conduct assessments and consultations at clients' homes or workplaces.
Skills
- Background in social insurance or health, or related training.
- Fluent in French and German, both spoken and written.
- Strong service orientation with a focus on direct client contact.
Is this helpful?
Do you want to get involved? We give you room to maneuver. Do you think ahead? We support you in that. Together we shape the future for our clients! Interested? We look forward to hearing from you!
Bilingual Clarification Specialist (80-100%)
What you can achieve with us
- You clarify claims for IV benefits such as pensions, disability compensation, and assistance contributions – individually, resource-oriented, and always in relation to the affected person.
- You provide empathetic, holistic, and equal-level advice – whether in direct conversation with clients, relatives, or professionals.
- You use your scope for action responsibly to find sustainable and legally compliant solutions for our clients.
- Your clarification and consultation discussions take place on-site – at home, in the workplace, or in residential and care facilities.
- With your well-founded reports, you contribute to a quick and fair assessment of benefits.
- You write statements on objections as well as supplements to responses to complaints to the insurance courts – professionally precise and convincing.
What skills are important to us
- You have training in social insurance or health care – or a commercial basic education with further training in social insurance – and can grasp complex situations holistically and classify them legally correctly.
- You communicate clearly, understandably, and comprehensibly in French and German – both in personal conversations and in writing.
- Your native language is German or French with very good oral and written knowledge of the other language.
- You are exceptionally service-oriented and seek direct contact with people.
- You like to take responsibility and work independently, efficiently, and in an organized manner.
- You contribute to a positive and supportive team climate with your constructive, respectful behavior.
- You hold a category B driver's license.
What we offer you
- A meaningful activity and an environment where you have a lot of room for design.
- Flat hierarchies, short communication paths.
- A collegial team where open communication is practiced.
- A central workplace in Bern with the designation "Friendly Work Space" as well as home office options.
- Comprehensive training opportunities.
Does this fit you? Then get to know us! We look forward to your application.
For inquiries, Daniela Schneider, Head of HR, is available at hr@ivbe.ch or 058 219 76 68.
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