Head Waiter/Waitress (M/F) - Aïda Hotel & Spa, Adults Only

12 November 2026
100%
Crans-Montana

Job summary

Aïda Hotel & Spa in Crans-Montana offers a cozy retreat for adults. Enjoy breathtaking views and a relaxing atmosphere.

Tasks

Ensure smooth service and personalized guest experiences in dining.
Know the menu thoroughly to meet guest expectations.
Perform service operations following hotel quality standards.

Skills

Hospitality training with 3 years of experience in a similar role.
Excellent presentation and interpersonal skills are essential.
Motivated, organized, and a team player with English proficiency.

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About the job

Company Description

In the prestigious resort of Crans-Montana in Switzerland, nestled is the Aïda Hotel & Spa, a charming boutique hotel reserved for adults, whose warm atmosphere blends beautifully with the natural setting of mountains, lakes and fir trees of this popular destination. The decoration of this hotel, owned by the Bestenheider family — also owners of the Hostellerie du Pas de L’Ours in Crans-Montana — combines traditional woodwork and contemporary furniture, as well as recycled materials from local artisans. The 18 spacious rooms and suites each evoke the authenticity and intimacy provided by a mountain chalet. All benefit from large bay windows opening onto a large south-facing terrace, to breathe the fresh air and fully enjoy the spectacular views of the valley and the Swiss Alps. This feeling of space and serenity is also appreciated in the sumptuous spa which extends over 300 square metres with heated pool, sauna, jacuzzi and steam room. It is a unique wellness place to relax after a day of skiing or hiking. At the restaurants "Le Partage" and "Genévrier", the renowned chef Franck Reynaud enhances the flavours of the local terroir.

We are proud to be one of the 580 members of Relais & Châteaux, an international association of independent hotels and restaurants.

Job Description

AS HEAD WAITER/WAITRESS

You are responsible for the smooth running of the service and ensure personalised quality welcome and service to our clientele.
You know the menu perfectly in order to meet the expectations of the customers.
You will carry out various service and setup operations in compliance with the quality standards and procedures in force within our hotel.

Qualifications

Ideally trained in hospitality such as BEP/CAP, BAC PRO, BTS, you have significant experience of at least 3 years in a similar position and establishment.
You have an excellent appearance and good interpersonal skills.
You are motivated, have a keen sense of organisation and teamwork.
Fluency in English is mandatory.