Massage Therapist (M/F/X) - Fixed-term Contract 2026

About the job

Fairmont Hotels and Resorts

Join a dynamic team and be part of a network of 90 spectacular properties, with 34 more in preparation, across 30 countries worldwide, stretching from the beaches of Hawaii to the pristine national parks of Canada, through the heart of London and the deserts of the United Arab Emirates.

Fairmont Le Montreux Palace:

Located on the shores of Lake Geneva with magnificent views of the Alps, the Fairmont Le Montreux Palace hotel is a distinguished establishment, a member of the Accor group, the Fairmont brand, and affiliated with Swiss Deluxe Hotels. Boasting an unparalleled worldwide reputation characterised by 236 luxurious rooms and suites and a highly refined gastronomic experience, the Fairmont Le Montreux Palace is truly an enchanting place. Its six restaurants and bars offer a wide selection of delights sure to satisfy the most discerning palates. The Montreux Jazz Café is the must-visit spot to feel the rhythm of the Festival 365 days a year in the magical setting of the Fairmont Le Montreux Palace, the MP’s Bar & Grill is a high-end restaurant with a relaxed atmosphere specialising in grills unmatched in the region, and Funky Claude’s Bar is the undisputed place to land late into the night to enjoy an incredible line-up of traditional and exclusive cocktails to the beat of the best live scene in town. Fairmont Le Montreux Palace also specialises in hosting congresses, meetings, and seminars. The Fairmont Spa is a 2000 m² wellness space dedicated to fitness, relaxation, and beauty.

Make well-being an art of living, in an exceptional place

Fully renovated in 2021 and located on the majestic shores of Lake Geneva, the Fairmont Spa is much more than a treatment space — it is a destination of absolute relaxation, where every moment is designed to soothe the body and awaken the senses.

Combining high-end facilities and exclusive treatments signed Biologique Recherche and Swiss Perfection Montreux, we offer our guests an unparalleled wellness interlude.

As a Therapist, you will be the soul of this sensory experience.

Thanks to your expertise, attentive listening, and attention to detail, you will offer each client a deeply personalised treatment moment, wrapped in gentleness and precision. You will be the artisan of letting go, the one who, through their gestures, creates a true memory.

Do you enjoy enhancing moments, working in an inspiring setting, and offering much more than just a treatment?

Join our passionate team and help make Fairmont Spa a place where well-being becomes a lasting emotion.

Summary of responsibilities:

Reporting to the Assistant Director of Fairmont Spa, the essential responsibilities and functions of the position include, but are not limited to:

• Consistently providing a professional, friendly, and engaging service
• Performing Fairmont Spa treatments according to standards. Particular attention will be paid to technical details and communication with the client for any specific questions regarding a physical or cosmetic issue. Music, voice, tone, lighting, safety, and privacy will be adapted to each client
• Advising clients on the treatment programmes offered by Fairmont Spa
• Setting up treatment rooms in accordance with standards and organising the necessary stocks for treatments
• Making treatment and product recommendations after each appointment and advising clients in their choices
• Selling Fairmont Spa products (Biologique Recherche, Swiss Perfection Montreux,)
• Maintaining perfect hygiene and cleanliness in the treatment rooms and all treatment areas
• Participating in daily briefings and following up on client requests
• Keeping a daily report and communicating in the instruction book all special client requests for products, treatments, or maintenance
• Knowing the treatments and products offered at Fairmont Spa
• Filling out a daily checklist by treatment zones
• Participating in department meetings
• Promoting the Spa
• Assisting other Spa departments when Therapy activity is quiet
• Committing to the quality of service, discretion, and perfect honesty
• Maintaining excellent contact with colleagues
• Contributing to the welcoming, integration, and training of new employees
• Ensuring the good daily organisation of the treatment area, including participation in inventories, restocking, ordering, tidying, setting up, and maintenance of treatment rooms
• Following continuous training according to the evolution of the profession and needs to always be informed about new techniques and equipment
• Respecting all hygiene and safety policies
• Other tasks as assigned

Qualifications:

• Recognised Massage Therapist diploma
• 1 year of experience in a similar position
• Fluency in French
• Good knowledge of English
• Knowledge of German, Russian, or Arabic is an asset
• Excellent presentation
• Sense of hospitality and sales
• Calm under pressure (handles client complaints and emergency situations)
• Rigor and organisation
• Mastery of various massage techniques and different treatment techniques
• Knowledge of computer software is an asset (booking, payment techniques, ...)
• Knowledge of safety rules
• Ability to take initiative
• Adaptability and flexibility
• Good physical condition

Your work environment:

Physical aspects of the position:

• Frequent: walking and standing throughout the day
• Occasional: lifting and carrying loads
• Occasional: bending, kneeling, pushing, pulling, sitting
• Occasional: climbing up or down stairs and ramps

VISA REQUIREMENTS

To work in Switzerland, the candidate must hold a Swiss work permit or be from an EU-17 or EU-8 European country.

Please note that only applications sent through our recruitment site https://careers.accor.com/fr/fr will be considered.

BENEFITS

• Accommodation possibility subject to availability
• 1 meal per working day (benefit in kind)
• Discounts in various local businesses
• Preferential rates within the Accor Group, at our points of sale and in the Swiss Deluxe Hotels portfolio
• Join us and discover all our other benefits…

Additional Information

Our values

Respect:
We value the needs, ideas, and individuality of others. We treat everyone with fairness and dignity.

Belonging:
We celebrate our differences. We support each other and are always united.

Integrity:
We build trust through mutual respect and authenticity.

Empowerment:
We have the power to take initiative and anticipate moments that create unforgettable experiences.

Excellence:
We build authentic connections and cherish every opportunity to make those around us feel special.

Diversity and Inclusion

Fairmont is committed to creating an inclusive environment where diverse talents thrive. We welcome candidates from all backgrounds to join our team.

Employee Benefits:
Join our team and enjoy a range of exclusive benefits for colleagues, including free upgrades, extended stays, discounted stays at Fairmont and Raffles properties, special discounts on dining and wellness, as well as additional luxuries to enhance your experience. We believe it is important to take care of our team, ensuring your hard work is rewarded with exceptional benefits.