Kanton Graubünden
Chur
Yesterday
ICT Service Manager
- 26 May 2026
- 100%
- Permanent position
- Chur
Job summary
Join the ICT team in Grisons, Switzerland's unique trilingual canton. Embrace a dynamic work environment with a focus on digital transformation.
Tasks
- Provide consultation on ICT services and gather user needs.
- Act as a central contact between administrative units and ICT operations.
- Analyze disruptions and implement necessary measures.
Skills
- Professional training in IT or extensive experience in a similar role.
- Strong knowledge of ITIL processes and ITSM tools.
- Excellent communication skills and user-oriented mindset.
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About the job
The only trilingual canton of Switzerland is diverse in its economic, cultural and political profile. With an area of 7106 km², Graubünden is the largest canton in Switzerland and with 150 valleys, 615 lakes, 140 tourist resorts and countless days of sunshine per year, it offers a high quality of life. The cantonal administration of Graubünden is as diverse as our landscape.
ICT Service Manager
IT Office | 60–100 % | Chur
Are you ready to contribute to the development of the digital transformation? As the ICT service and competence centre of the cantonal administration of Graubünden, we support our services with a secure basic infrastructure and state-of-the-art applications. Together with you, we will advance the digital transformation of the Canton of Graubünden.
To this end, as the IT Office, we are looking immediately or by agreement for an ICT Service Manager.
- You provide advice to users regarding ICT services and gather their requirements
- You are the central contact point between our administrative units and ICT operations and ensure compliance with service levels
- You analyse interruptions, problems as well as changes and initiate corresponding measures
- You are responsible for license management and oversee its further development
- You ensure that solutions are user-oriented and compliant with standards
- You prepare reports, indicators and other decision-making bases
- Professional training or further education in IT or several years of experience in a similar role
- Solid practical knowledge of ITIL processes as well as the use of ITSM tools
- Strong user orientation, high quality awareness and excellent communication skills
- Initiative, perseverance and a structured, solution-oriented working method, with a team-oriented attitude
- Good spoken and written German skills
We look forward to receiving your online application and would be pleased to get to know you.
Do you have questions? Contact Roman Aebli, Head of ICT Customer Service, +41 81 257 30 95 or Heinz Patt, Head of Personnel, +41 81 257 31 70.
We only accept direct applications. Requests from recruitment agencies will not be considered.
Application deadline: 10 June 2026
