Administrative Employee Fixed-Term Contract 80-100% - Lausanne
Gewerkschaft Unia
Lausanne
Key information
- Publication date:07 January 2026
- Workload:80 – 100%
- Contract type:Permanent position
- Place of work:Lausanne
Job summary
Unia is Switzerland's largest union, advocating for fair working conditions. Join us for a rewarding opportunity in a dynamic environment.
Tasks
- Support employees facing labor market issues and assert their rights.
- Manage member inquiries and direct them to the right services.
- Assist with administrative tasks and event organization.
Skills
- Completed vocational training or equivalent, ideally in customer service.
- Strong communication skills and ability to handle diverse interactions.
- Proficiency in MS Office and excellent French language skills.
Is this helpful?
Unia is the largest union in Switzerland. With our 180,000 members and 1,200 employees, we fight for fair working conditions and for a social Switzerland. Our organization is dynamic and influential. Would you like to commit to a good cause? Then, let's get to know each other.
Join our Lausanne team from March 1st or at a date to be agreed upon, for a fixed-term contract until December 31, 2026 as
Administrative Employee Fixed-Term Contract 80-100%
What you will make happen
You support employees facing problems in the labor market and help them assert their rights. To do this, you work closely with colleagues from our various sectors and our legal department. With your determination and commitment, you effectively defend our members and achieve better working conditions in the sectors covered by our union. In this context, your tasks mainly consist of:
- Providing appropriate answers to basic questions from our members and non-members or directing the person to the competent service
- Forwarding requests to the competent persons
- Individual management of members and assessment of their needs
- Managing phone calls, emails, and welcoming members
- Managing members' contributions
- Administrative support to the Lausanne section as well as the region
- Participation in organizing various events
What you bring
- Commercial employee CFC or equivalent qualification
- Comfort with numbers
- Professional experience ideally in a customer service, telephone center
- Ability to converse with people from very different backgrounds
- Excellent communication skills
- Initiative spirit, you are a committed and organized personality with good stress management
- Ability to work independently while being comfortable in a team
- Excellent knowledge of French (spoken and written). Other languages an asset: Spanish, Italian, Portuguese
- Excellent knowledge of IT tools such as: MS Office
What we offer you
Unia guarantees you modern working conditions. With a 40-hour week, at least 5 weeks of vacation, and a fair salary, as well as attractive parental leave. We promote part-time work, which makes it easier to balance professional and family life. And your development potential will be duly encouraged. A climate of mutual respect, collegiality, and liveliness awaits you, with flat hierarchies.
Are you interested?
Do not hesitate to send your complete application file to emploi.vd@unia.ch with the reference "Ref: CollAdmin-VD" by January 23, 2026.
For any additional information about the position, the HR & Training Manager Vaud is available by email at emploi.vd@unia.ch
