Operations Support Coordinator Planning Engagement and Personnel at 70% (m/f/d)

About the job

Do you enjoy working both in a team and independently, and engaging with colleagues?

Do you have a good ear, organisational skills, and knowledge of the Labour Law?

Are you flexible and responsive to be able to juggle daily needs and unforeseen events?

Do you have the soul of a conductor to coordinate different actions so that each part plays its role at the right time?

If yes, please continue reading.

What you can contribute to:

As a personnel planning specialist (PP):

• Ensure the processing of dynamic orders
• Enter orders using the available tools
• Administrative management of services (Mission orders, reports)
• Ensure the planning, introduction, management and accounting of assigned engagements
• Ensure that the quality of services meets performance standards
• Provide telephone support and manage email inboxes
• Be able to provide productive services
• Schedule mainly between 06:00 and 20:00 from Monday to Friday in general However, these hours may be increased during certain periods.

As a personnel planning specialist (PP):

• Provide telephone support and manage email inboxes
• Ensure short- and medium-term quality planning in compliance with current laws and regulations
• Guarantee planning in line with the expected qualifications
• Ensure excellent collaboration with all company entities
• Enter data, keep it up to date and ensure its scheduling
• Schedule mainly between 07:00 and 17:00 from Monday to Friday, and 07:00 to 16:00 on SDJFO However, these hours may be increased during certain periods.

What you bring:

• Impeccable integrity and no criminal record
• Swiss nationality, C permit, B permit with authorised gainful employment (for more than 2 years if third-country national) or EU/EFTA citizen

• At least 1 year of experience in security
• Perfect command of French, both spoken and written
• Comfortable with IT tools, telephone and technical environments
• Sense of responsibility, availability and flexibility
• Service-oriented, able to respond to internal company client requests
• Leadership-oriented, comfortable in interpersonal relationships, good communicator both written and oral
• Assertive personality, proactive (anticipation and analysis)
• Good learning and adaptation skills
• Reliable and trustworthy person, able to work both in a team and independently
• Excellent organisational skills (rigorous and methodical)
• Excellent stress management, prioritisation, sense of responsibility, availability and flexibility

What we offer:

• A start date to be agreed, workplace in Geneva and a 70% contract
• Specialised training related to the role
• Join a dynamic team in a pleasant working environment
• Management based on trust and service performance
• Modern professional equipment
• Opportunities for development and career progression according to your skills
• The best training in the private security sector

Have we piqued your interest?

If so, join us by applying here now!  

We look forward to receiving your complete application

Please note that no information will be given by telephone.

Applications by post, email or incomplete applications cannot be considered.