In Room Dining Intern / Pureaty (M/F/X) - Spring 2027

About the job

Company Description

Located on the shores of Lake Geneva and facing the magnificent view of the Alps, the Fairmont Le Montreux Palace hotel is a distinguished establishment, a member of the Accor group, the Fairmont brand, and affiliated with Swiss Deluxe Hotels. Boasting an unparalleled worldwide reputation characterised by 236 luxurious rooms and suites and a most refined gastronomic experience, the Fairmont Le Montreux Palace is truly an enchanting place. Its six restaurants and bars offer a wide choice of delights sure to satisfy the most demanding palates. The Montreux Jazz Café is the must-visit spot to feel the rhythm of the Festival 365 days a year in the magical setting of the Fairmont Le Montreux Palace, the MP’s Bar & Grill is a high-end restaurant with a relaxed atmosphere specialising in grilled dishes unmatched in the region, and the Funky Claude’s Bar is the undisputed place to land late into the night to enjoy an incredible line-up of traditional and exclusive cocktails to the beat of the best live scene in town. Fairmont Le Montreux Palace also specialises in hosting congresses, meetings, and seminars. The Fairmont Spa is a 2000 m² wellness area dedicated to fitness, relaxation, and beauty.

Job Description

At Fairmont Le Montreux Palace, our guests discover unique flavours and enjoy exceptional service at every meal.

The In Room Dining / Pureaty Café Intern offers you the quality of our restaurants and services, in-room and by the poolside, so you can experience an unforgettable moment of relaxation!

We are pleased to inform you that your internship will take place from 1st April 2027 to 30th September 2027 within the Fairmont Le Montreux Palace. We look forward to welcoming you soon to our teams.

Do you wish to train with professionals, contribute to the success of our establishment and the satisfaction of our guests? Then apply!

Summary of responsibilities:

Reporting to the In Room Dining Supervisor, the essential responsibilities and functions of the position include, but are not limited to:

• Consistently provide professional, friendly, and engaging service
• Be responsible for the proper execution of setups and preparation of your area in collaboration with your superior
• Have a perfect knowledge of the In Room Dining and Pureaty Café food and beverage menu
• Assist guests regarding menu composition in an informative and helpful manner
• Perform opening and closing duties of the department
• Check the order before serving it to the guest and ensure dishes are served according to standards
• Serve the order to the guest in the room discreetly
• Ensure guest satisfaction and well-being
• Ensure the cleanliness of cutlery placed on trays and tables at Pureaty Café
• Respond to guest requests
• Participate in replacements
• Participate in cleaning duties of your department
• Learn LQA technical and emotional standards and apply them
• Strive to perfect your technical and theoretical knowledge to ensure perfect service for a demanding clientele
• Communicate any potential problems to your superior and respect work plans and schedules as well as directives and decisions made by your superior
• Actively participate in service in other departments or events taking place at the hotel, upon request of your superiors
• Commit to the quality of your service, discretion, and perfect honesty
• Maintain a professional attitude, be smiling and remain calm at all times
• Be flexible and cooperative in all circumstances, especially if required to work in another department occasionally
• Respect ergonomic work standards in health & safety rules, hygiene and sanitary prescriptions
• Respect the policies, procedures, and service standards of the department and company
• Any other tasks as assigned

Qualifications

• Internship as part of hotel training
• Fluency in French
• Excellent knowledge of English
• Knowledge of a third language is an asset
• Ability to work in a team
• Flexibility and initiative
• Ability to manage multiple requests simultaneously and handle last-minute changes

Physical requirements of the position:
Physical requirements of the position include, but are not limited to:

• Constant: standing and walking throughout the work period
• Constant: lifting and carrying loads
• Constant: kneeling, pushing, pulling, lifting
• Frequent: climbing up or down stairs and ramps
• Pureaty: maintaining continuous work pace outdoors (sun, heat)

Additional Information

VISA REQUIREMENTS

To work in Switzerland, the candidate must hold a Swiss work permit or be from an EU-17 or EU-8 European country.

Please note that only applications sent through our recruitment site https://careers.accor.com/fr/fr will be considered.

BENEFITS

• Accommodation possibility subject to availability
• 1 meal per day worked (benefit in kind)
• Discounts in various local businesses
• Preferential rates within the Accor Group, at our points of sale and in the Swiss Deluxe Hotels portfolio
• Join us and discover all our other benefits…

ABOUT FAIRMONT HOTELS

"Turning moments into special memories"

Driven by a commitment to excellence, we continuously evolve to meet the ever-changing desires and expectations of our guests and colleagues, while preserving our iconic heritage.

Charismatic • Connected • Precious • Exceptional

At Fairmont, we have one passion: to offer our guests the most extraordinary destinations. From the beaches of Hawaii to the deserts of the United Arab Emirates and the heart of London, our guests choose our hotels for their incredible locations. Our hotels are designed by combining unique architecture with creative and artistic décor, all complemented by superb facilities and attentive service to provide an unforgettable guest experience. That is why you will find exceptional career opportunities in North America, the Caribbean, Europe, Africa, the Middle East, and Asia-Pacific, as well as the best training, career development, recognition, and reward opportunities in the industry.

Attentive service.

At the heart of our service promise is our staff, conscientious and caring employees equipped with the tools necessary to deliver memorable service.

For over a century, we have been closely connected to the communities around us. With us, precious moments are celebrated and history is made.

Our teams are guided by values of respect, integrity, teamwork, responsibility, and excellent service; we uphold the highest ethical and quality standards and treat all colleagues with fairness and dignity. A leader in community and environmental matters, Fairmont is also renowned for its eco-responsible tourism practices and its recognised Environmental Partnership programme. A promising future awaits you.

Experience The Grandest of Feelings

The wait is over. The time has come to offer guests an unparalleled experience. Take them behind the scenes of a Broadway show, fly over the Swiss Alps in a private helicopter, enjoy a 24-carat facial in the most luxurious spa in Dubai, and experience the elegance and exceptional hospitality of our establishments.

These experiences evoke the thrill of discovery, the resonance of history, the romance of the senses. Majestic landscapes and exclusive boutiques. Intimate meals and shared celebrations. A world of escape awaits them.

History is all around us, but every step taken is anchored in the present moment, and the promise of adventures to come continues to drive us forward.

WHY WORK AT ACCOR

At Accor, we recognise the value of our employees. By offering each of them a range of benefits throughout their career at Accor, wherever they are, we aim to honour all those who contribute to the Group’s success and reputation.

We are much more than a global leader. We welcome you as you are and you can find the job and brand that matches your personality.

By joining Accor, you write every chapter of your story and together we can imagine the hospitality of tomorrow. Discover the life that awaits you at Accor, https://careers.accor.com/fr/fr

Do what you love, take care of the world around you, dare to challenge the status quo! #BELIMITLESS