Clerk at the Debt Collection Office (60 - 80 %)
Lenzburg
Key information
- Publication date:03 September 2025
- Workload:60 – 80%
- Contract type:Permanent position
- Place of work:Lenzburg
Job summary
The city of Lenzburg is seeking a debt collection staff member. Join a supportive team in a vibrant cultural environment!
Tasks
- Provide customer service through phone and in-person interactions.
- Process debt collection inquiries and manage case updates.
- Support various tasks related to debt collection procedures.
Skills
- Successful completion of commercial training; experience in public administration preferred.
- Empathy and negotiation skills to handle diverse situations.
- Ability to grasp complex issues and manage digital tasks effectively.
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The city of Lenzburg, with its over 11,000 inhabitants, scores with its attractive old town, lively traditions, and as a progressive cultural and educational location with supraregional appeal.
The Debt Collection Office Lenzburg Seetal is responsible for all matters in the area of debt collection, balancing creditor interests and debtor protection.
We are looking for a clerk at the Debt Collection Office (60 - 80 %) to start immediately or by arrangement.
Clerk at the Debt Collection Office (60 - 80 %)
Your area of responsibility
- Together with your team colleagues, you take over the counter and telephone service and are the contact person for our customers.
- You provide debt collection register information, process mutation notifications, conduct preliminary clarifications with responsible authorities and offices, and support all tasks related to the debt collection procedure.
With us you will find
A varied activity and appreciative cooperation at eye level await you. An innovative and helpful team looks forward to supporting you during your onboarding in your new area of responsibility. You benefit from uncomplicated support for job-related further training and a workplace with modern IT infrastructure.
What you bring with you
- You have successfully completed commercial training and ideally have already gained professional experience in a public administration or have knowledge of debt collection and bankruptcy law.
- You have a lot of empathy for people from the most diverse life situations and convince with negotiation skills as well as assertiveness.
- With your networked way of thinking, you manage to quickly grasp complex contexts and act solution-oriented. You score with your reliable working method and a confident handling of digital pending and task management.
We look forward to receiving your online application addressed to Andrea Kreis, Head of the Personnel Department.
Do you have questions? Carmela Gugliotta, Head of the Debt Collection Office Lenzburg Seetal, will be happy to assist you by phone at 062 886 44 61.
