Customer Advisor Service Centre 100% (Banking)

Your tasks:

• Organisation and coordination of customer appointments in German and French
• Processing and responding to complex written customer enquiries by e-mail
• Telephone support for customers
• Forwarding calls to the responsible departments
• Support with banking-related matters (e.g. pension fund)
• General administrative tasks

Your profile:

• Very good knowledge of German (understanding Swiss German required)
• Experience in banking or contact centre advantageous
• Commercial training (KV) advantageous
• Good IT user skills
• Reliable, structured and service-oriented working style
• Impeccable reputation

What you can expect:

• Regular working hours without shift work (Mon-Fri)
• Modern workplace in Bern
• Comprehensive induction
• Work in a collegial and professional team

Are you interested? Then get in touch with Linda Huber today - Telephone: 044 931 40 82 or via e-mail ( huber@workmanagement.ch ) . I will be happy to provide you with further details.
Are you interested? Then get in touch with Linda Huber today - Telephone: 044 931 40 82 or via e-mail (linda.huber@workmanagement.ch). I will be happy to provide you with further details.