Dispatcher Import/Export European Land Transport 100%

About the job

Working at FIEGE means being part of a strong team.

With around 450 employees at 5 locations in Switzerland, we are part of the international FIEGE Group, combining global strength with the values of a family business.

Our success is based on strong, long-term relationships – with our employees, customers and partners. That is why we create a working environment characterised by trust, respect and appreciation. We promote team spirit, initiative and the opportunity to take responsibility.

Because we are convinced: the best solutions arise where people enjoy working together and growing together.

To complement our team at the location in Münchenstein we are looking for a Dispatcher Import/Export European Land Transport 100% immediately or by arrangement

• Scheduling, handling and monitoring of shipments and vehicles Import / Export
• Planning of routes, commissioning and notification of those involved in transport/customs clearance
• Deployment planning of service providers and driving personnel
• Carrying out calculations, analyses, route optimisations
• Ensuring regular communication with service providers and customers
• Support and advice for customers and special customer transactions
• Ensuring prompt processing of customer complaints, analysis to avoid customer complaints
• Ensuring and processing of billing to customers and from suppliers
• Preparation of delivery notes, customs documents etc.
• Execution of general organisational and administrative tasks

• Completed training in international freight forwarding
• Proven experience in the scheduling of international import/export shipments, in the procurement of transport services as well as tariff and price negotiations in the European environment
• Good German and English skills, spoken and written
• Good French skills, spoken and written, mandatory
• Courteous manners, a friendly, customer- and service-oriented manner as well as precise and efficient work
• Independent and reliable personality with organisational talent

• Exciting tasks with a lot of responsibility

• Opportunities for further training

• Lively and dynamic working environment

• A secure job in a family environment

• Fun and enthusiasm in the team