Claims Benefits Manager - in the property insurance branches (m/f/x) - 80-100%

A solid and forward-looking employer, Vaudoise is one of the leading insurers in Switzerland. True to its cooperative nature and values, it fosters the creation of a healthy, inclusive, and inspiring work environment, ideal for developing your talent.

As part of the development of our Benefits Division, P&C Department, specialised in claims management and recognised for the quality of its customer service, we are looking for a Claims Benefits Manager - in the property insurance branches (m/f/x) with a workload between 80% and 100%.

In this role, you are responsible for the versatile management of claims files in insurance for businesses, particularly water damage, fire, and business liability. You actively contribute to providing quality service to our policyholders, in close collaboration with our agencies.

You will join the Benefits service for French-speaking Switzerland, composed of around thirty managers. This dynamic and committed team offers a collaborative work environment conducive to professional development and the enhancement of your skills.

The various tasks awaiting you

Manage client files in the assigned portfolio:

• Open claims files, ensure correspondence follow-up, and manage telephone exchanges
• Process, monitor, and validate payment of expenses, including decision-making
• Investigate and follow up on claims, both material and bodily injury
• Analyse cases and assess liabilities according to the law
• Manage recourse actions against third parties and ensure their follow-up
• Strictly apply the general insurance conditions
• Collaborate closely with various internal departments and partners, as well as provide technical support to our network agencies

What makes you unique

• Vocational training (CFC level), complemented by several years of experience in a similar position, federal specialist insurance certificate is an asset
• Significant experience in benefits management in Property Insurance
• Proficiency in common IT tools (MS Office)
• Fluent command of French, both spoken and written

If you are also able to work independently while enjoying teamwork, resilient under stress, and comfortable in interpersonal contacts, then you will thrive in our service!

We offer you

• A healthy and stimulating work environment within a mutual company certified Great Place to Work
• Multiple social benefits, including flexibility in work organisation
• Human values centred on employee well-being
• Support in development and training

We look forward to receiving your complete application dossier digitally (CV, cover letter, copies of work certificates and diplomas).