Customer Advisor Private Customers (a) 80 - 100%

About the job

We inspire sustainably – customers, intermediaries and team members alike. You too? Then you are the right fit for this exciting position as a financial coach, where you take responsible and committed care of your customers' advice. Let your ideas grow with us, together we offer more than banking.

• You advise your customers with commitment and responsibility, especially in telephone and digital contact, on topics such as investing, financing, provision, payments and saving
• You work side by side with our valued cooperation partners in the mortgage intermediary business, your helpful team members as well as qualified specialists
• You support and advise your customers, mostly living outside the cantons of Bern and Solothurn, along their life cycle and at key events
• You maintain long-term customer relationships and sustainably expand them in your own customer portfolio

• You have professional experience in banking, with proven experience in private customer service
• With very good language skills in German (preferably also in French or Italian) you convince in advising and supporting your customers
• You are equipped with good communication and presentation skills and live an open feedback culture
• You are a committed personality who likes to take initiative, thinks entrepreneurially and acts customer-oriented

• Promotion of your individual development needs, both in terms of time and finances
• Flexible working arrangements (part-time, job sharing, home office, annual working hours)
• Between 27 – 30 days of holiday per year
• Sustainable remuneration: no individual bonuses, but profit sharing for all employees
• How we interact: informal culture - open – personal – team-oriented

Rachel Picci
HR Business Partner

For pioneers, bridge builders and future shapers: The BEKB Group has a lot to offer you as an employer – far more than banking. In the Bern/Solothurn region, we advise and support private and corporate customers with innovative financial services. The needs of our customers are always the focus of our daily work. With our IT subsidiary aity AG, we create the right technical conditions for this.

The well-being of our employees is close to our hearts. We promote young as well as experienced talents in their development, advocate individual and flexible working arrangements and pave the way for our employees for training and career opportunities . Our open and positive corporate culture is at the forefront. Trust, commitment and sustainability are firmly anchored with us; diversity , collaboration and humour are part of our DNA.