ICT System Engineer

About the job

• Planning, evaluating, migrating, developing/implementing, configuring and testing systems (hardware, software, network, controls) as well as transferring the systems into productive operation
• Ensuring the productive operation of IT systems
• Implementing changes and expansions to IT systems
• Analyzing malfunctions and error conditions; initiating and monitoring measures to resolve them
• Technical support and consulting in the pre-sales area for concept and offer creation
• Creating concepts and documentation
• Supporting and advising customers and system users on system technical questions
• Maintaining system technical documentation
• Examining new or changed requirements for feasibility, costs and complexity, as well as their impact on existing/planned systems, standards and guidelines (Requirement Engineering)
• Specifying system architecture, selecting hardware and system software as well as network and control components. Investigating possible alternatives and verifying feasibility.
• Examining the impact of new ICT components on existing systems; providing recommendations considering the overall system
• Managing ICT material pools and logistics clarifications and creating any necessary documents
• Maintaining a technical inventory of all installed and stored hardware and software as well as all system components
• Conducting training, including creating all necessary documents
• Maintaining contact with our customers through various communication channels
• Capturing the needs and expectations of clients and developing solution proposals and decision bases based on the captured requirements
• Creating, maintaining and updating manuals, documentation, package descriptions and project documents
• Conducting analyses and feasibility studies including creating the necessary documents

• Completed IT training (EFZ) or a comparable qualification.
• Several years of professional experience in client engineering.
• Analytical, independent, structured and quality-conscious.
• Fluent in German and good knowledge of English.

• Operating systems: Deep knowledge of Windows 10/11 as well as experience with Windows Server.
• Client management: Confident handling of Microsoft Configuration Manager (MCM).
• Automation: Advanced skills in PowerShell scripting to automate processes.
• Infrastructure & security: Experience with Group Policies (GPO), certificate management and security hardening.

"Nerd" is not an insult, but a status symbol? You understand more about computers and networks than Bill Gates? Then we want you on our team. In the IT department of RUAG, you have the opportunity to cover the entire ICT landscape from development to maintenance and contribute your expertise to Switzerland's security.

• Completed IT training (EFZ) or a comparable qualification.
• Several years of professional experience in client engineering.
• Analytical, independent, structured and quality-conscious.
• Fluent in German and good knowledge of English.

• Operating systems: Deep knowledge of Windows 10/11 as well as experience with Windows Server.
• Client management: Confident handling of Microsoft Configuration Manager (MCM).
• Automation: Advanced skills in PowerShell scripting to automate processes.
• Infrastructure & security: Experience with Group Policies (GPO), certificate management and security hardening.

• Planning, evaluating, migrating, developing/implementing, configuring and testing systems (hardware, software, network, controls) as well as transferring the systems into productive operation
• Ensuring the productive operation of IT systems
• Implementing changes and expansions to IT systems
• Analyzing malfunctions and error conditions; initiating and monitoring measures to resolve them
• Technical support and consulting in the pre-sales area for concept and offer creation
• Creating concepts and documentation
• Supporting and advising customers and system users on system technical questions
• Maintaining system technical documentation
• Examining new or changed requirements for feasibility, costs and complexity, as well as their impact on existing/planned systems, standards and guidelines (Requirement Engineering)
• Specifying system architecture, selecting hardware and system software as well as network and control components. Investigating possible alternatives and verifying feasibility.
• Examining the impact of new ICT components on existing systems; providing recommendations considering the overall system
• Managing ICT material pools and logistics clarifications and creating any necessary documents
• Maintaining a technical inventory of all installed and stored hardware and software as well as all system components
• Conducting training, including creating all necessary documents
• Maintaining contact with our customers through various communication channels
• Capturing the needs and expectations of clients and developing solution proposals and decision bases based on the captured requirements
• Creating, maintaining and updating manuals, documentation, package descriptions and project documents
• Conducting analyses and feasibility studies including creating the necessary documents