Domicil Bern AG
Bern
Yesterday
Clerk Customer Administration and Debt Collection 50%-70%
- 28 April 2026
- 50 – 70%
- Bern
Job summary
Join Concara Group in a vital customer administration role. Enjoy a supportive, flexible work environment with great benefits.
Tasks
- Manage invoicing and financial processes for clients and insurance.
- Handle complex customer administration tasks and inquiries.
- Actively manage debtors and oversee collection measures.
Skills
- Commercial training with customer service or debt collection experience.
- Proficiency in Windows Office, especially Excel.
- Strong customer orientation with excellent communication skills.
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About the job
Your Tasks
In customer administration, you take on a central role in accounting. Together with our locations, you are responsible for the financial processing of our services towards our customers; insurance companies and the Canton of Bern (GSI).
In addition to the monthly invoicing, you independently take on diverse and complex tasks in customer administration and are a competent contact person for technical questions. As part of the debt collection team, you independently manage our debtors actively, including dunning and collection measures.
With your customer- and service-oriented manner, you make an important contribution to our customers, their relatives, as well as to our colleagues at the locations of inpatient and outpatient care, thus actively contributing to a positive perception of the Concara Group.
Your Profile
- Commercial training
- Experience in customer support, customer administration or debt collection is an advantage
- Windows Office skills (especially Excel)
- Abacus experience is an advantage
- Professional and appreciative telephone manner
- Confident German language skills in spoken and written form
- Structured and independent way of working
- High customer orientation and enjoyment in contact with employees and customers
- Flexible and open to changes
Your Benefits
- Employer's share of premiums for daily sickness allowance insurance and pension fund higher than legal regulations
- Competent, committed and collegial team
- Appreciative corporate culture and value-oriented leadership culture
- Independent action in a motivated and supportive working environment
- Working hours from Monday to Friday without weekend shifts
Choose an excellent employer
Do you have questions?
Stefan Hosner, Head of Accounting, will be happy to provide information at Tel. +41 31 307 20 20
Spitex Bern and Domicil have joined forces under the umbrella of the non-profit Concara Group. With over 2000 employees, we are jointly committed to integrated all-round care, both inpatient and outpatient and at home.
At Concara Services AG, we provide various services across all operating units of the Concara Group, implement support processes, and provide professional support.
