Front Office Agent / Receptionist (m/f/d)

28 August 2026
100%
Hamburg

Job summary

Join H4 Hotel Hamburg Bergedorf, a modern 4-star hotel! Experience a vibrant work environment with great benefits.

Tasks

Welcome guests as the first point of contact at reception.
Ensure smooth operations from check-in to check-out.
Communicate with all departments for optimal guest service.

Skills

Completed hotel training or relevant experience with a passion for service.
Strong service orientation and ability to create a welcoming atmosphere.
Good organizational skills and ability to multitask under pressure.

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About the job

We are H4!

The H4 Hotel Hamburg Bergedorf is a modern 4-star hotel with 205 rooms. Located in the Bergedorf district, just a few minutes from Bergedorf Castle and with good connections to Hamburg city centre, it offers a workplace in a city known for its openness to the world, maritime tradition and cultural diversity.
Those who work here accompany business travellers, city tourists and groups who appreciate a quiet location, upscale comfort and personal hospitality. Whether at the reception, in breakfast service, housekeeping or in the gastronomic areas – the team ensures with professionalism, warmth and reliability that every stay is pleasant and smooth.
The culinary offer includes a varied breakfast buffet as well as an in-house restaurant with regional and international cuisine. A stylish bar complements the offer and invites you to relaxed encounters in the evening.
This house combines the internationality of Hamburg with a modern working environment. Employees create a workplace here where service quality, team spirit and hospitality are felt daily.Apply now as a Front Office Agent / Receptionist (m/f/d) at the H4 Hotel Hamburg Bergedorf and grow with us.

Planned start: immediately
Employment type: full-time
Contract type: permanent
Workplace: Hamburg

Your future field of responsibility

Welcoming and looking after our guests as the first point of contact at reception
Ensuring a smooth process from check-in to check-out
Communication and coordination with all departments for optimal guest care
Responsibility for cash management and correct billing at the front office
Fulfilling individual guest requests with commitment, attentiveness and service orientation

Your profile

Completed training in the hotel industry or first professional experience as a career changer with enthusiasm for guest service
High level of service orientation and the ability to convey a genuine feeling of welcome to guests
Good English skills in spoken and written form for daily communication with international guests
Organisational skills and the ability to manage several tasks simultaneously – even in stressful situations

Your benefits

Contract. You will receive a permanent employment contract from the start – for maximum security and planning.
Rest. Your holiday entitlement increases with your length of service – because those who give a lot should also get a lot back.
Celebrations. We give you an extra day off in the month of your birthday.
Growth. With us, you will continuously develop professionally and personally.
Advantages. Your family and friends benefit from attractive employee discounts in all our hotels.
Mobility. For your daily commute, you will receive a travel allowance from us.
Extras. Whether fashion, technology or events – secure exclusive discounts with numerous partners. We look forward to you and your application!
The easiest way to reach us is via the "Apply Now!" button.

Your contact

Sascha Brüggmann
Front Office Manager

H4 Hotel Hamburg Bergedorf
Holzhude 2
21029 Hamburg
https://revo-hospitality-group.com/de/portfolio/hotels/?brand=H4%20Hotels&country=Deutschland&city=Hamburg