ISS Schweiz
Urtenen-Schönbühl
10 hours ago
Manager: Key Account Projects & Quality (a)
- 14 May 2026
- 100%
- Urtenen-Schönbühl
Job summary
Join our team as a Manager:in Key Account Projects & Quality! Enjoy a dynamic work environment with excellent growth opportunities.
Tasks
- Coordinate and accompany contract changes in the change management process.
- Create and analyze customer reports and KPI evaluations.
- Conduct quality management, monitor service quality, and initiate improvements.
Skills
- Completed vocational training or further education in business, facility management, or a related field.
- Strong analytical thinking and organizational skills.
- Excellent communication and customer orientation.
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About the job
Manager: Key Account Projects & Quality (a) 100%- You coordinate and accompany contract changes in the change management process
- You create and analyse customer reports as well as KPI evaluations
- You conduct quality management, monitor service quality and initiate optimisation measures
- You support account management with operational and organisational matters
- You organise and coordinate meetings, training sessions and events
- You further develop processes, guidelines and manuals
- You coordinate and create nationwide orders and prepare results for the customer
- You independently and responsibly develop and lead smaller projects
- Completed vocational training or further education at HF/FH level with sound knowledge in business administration, facility management or a comparable field
- Very good networked and analytical thinking as well as organisational skills
- Independent, precise and goal-oriented working style with perseverance and assertiveness
- Strong communication and customer orientation
- Good MS Office skills, especially Excel
- Very good German; French skills are an advantage
- Wide range of internal development opportunities
- 16 weeks maternity leave
- Staff celebrations and appreciation programmes
- Discounted Swisscom mobile subscriptions for the whole family
- Employee offer platform with attractive discounts and special conditions
- Structured onboarding in the initial phase
