Olten
IT Workplace Support Engineer (m/f/d)
- 06 August 2026
- 80 – 100%
- Permanent position
- German (Fluent), English (Fluent)
- Olten
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the
application process and supports the company in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every
applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre both technologically and organically. Rocken® offers
executive search and talent management consulting to address the personal and individual needs
of each person and to implement these optimally in recruitment and career planning.
IT Workplace Support Engineer (m/f/d)
Wheels and bathroom solutions - two worlds, one common DNA: highest precision and design excellence. Our Rocken partner unites four strong brands under one roof and is internationally successful in both areas. From technical development through state-of-the-art manufacturing technologies to final quality assurance, craftsmanship at an industrial level is created here. Innovation and sustainability shape the orientation - from people through business to responsibility for the world. The corporate culture relies on bundled expertise and long-term partnerships, both internally and externally. Ready for the next career step in a versatile environment? Our Rocken partner is looking for specialists and executives who want to shape with passion.Role:
As an IT Workplace Support Engineer, you ensure the smooth operation of the modern workplace and ICT environment. You support users with technical challenges, manage end devices, and actively contribute to the further development of IT services.
Responsibilities:
Ensuring 1st and 2nd level ICT support via ticketing system, telephone, email, and on-site
Analysing and resolving hardware, software, and Windows issues as well as workplace disruptions
Installing, configuring, and managing laptops, desktops, mobile devices, and peripherals
Managing Microsoft 365, user accounts, permissions, and standard service requests
Participating in onboarding, offboarding, endpoint management, rollouts, and IT documentation
Qualifications:
Completed training in computer science, ICT, or comparable technical qualification
Experience in service desk, helpdesk, desktop support, or ICT support environment
Good knowledge of Windows, Microsoft 365, Entra ID, and modern workplace technologies
Experience with Intune, endpoint management, ITSM platforms, and user administration is an advantage
Strong problem-solving skills, customer orientation, and very good German and English skills
Benefits:
- Market- and performance-based salaries
- Attractive training and development opportunities
- Comfortable office with modern infrastructure
- Interesting and varied tasks/projects
- Well-coordinated and dynamic team
- International environment
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Workplace
Olten
Contact
Dani Camoes,
+41443852126