ÖKK Versicherungen AG
Winterthur
Clerk*in Service Centre, fixed-term from 15.08.2026 to 12.02.2027
- 01 July 2026
- Permanent position
- Winterthur
Job summary
Join us as a Sachbearbeiter*in Servicecenter for a fixed term role in Winterthur! Enjoy a supportive work environment with great opportunities.
Tasks
- Handle customer inquiries through phone and written communication.
- Process insurance applications and cancellations efficiently.
- Manage various contract changes in CRM and Syrius systems.
Skills
- Completed commercial training or equivalent education required.
- Strong German language skills; French is a plus.
- Experience in the health insurance sector preferred.
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About the job
Clerk*in Service Centre, fixed-term from 15.08.2026 to 12.02.2027
80-100%, Winterthur
What to expect
- Service- and solution-oriented handling of written and telephone customer enquiries in cooperation with the specialist departments and agencies
- Checking and processing incoming insurance applications and cancellations
- Recording and processing various contract changes in CRM and Syrius
- 2nd level (telephone/written) for customer enquiries from agencies and customer centres
- Administrative tasks, such as returns processing
What you bring
- Completed commercial training or A-levels or equivalent education
- Experience in the health insurance sector is an advantage
- Resilience, flexibility and willingness to work overtime during peak periods
- Efficient and precise working method
- Confident German in spoken and written form is required, good French skills are desirable, further languages are an advantage
