Service Manager / Front of the House (a) 60-100 %
Burgergemeinde Bern, Casino Bern
Bern
Key information
- Publication date:14 August 2025
- Workload:60 – 100%
- Contract type:Permanent position
- Place of work:Bern
Job summary
Join our cheerful team as a Service Manager in a vibrant setting. Enjoy diverse and challenging tasks every day!
Tasks
- Take on the host role and provide high-quality guest service.
- Communicate proactively with guests to ensure satisfaction.
- Support operational management of our varied dining areas.
Skills
- Passion for gastronomy and prior leadership experience.
- Excellent service training and resilience under pressure.
- Strong team player with high-quality standards.
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Show us your strengths and become part of our cheerful team. You can look forward to varied, challenging tasks in a lively, modern establishment. Boredom and routine are not part of our daily life. Every day is exciting and your tasks are diverse.
Let's grow together
Service Manager / Front of the House (a) 60-100 %
From July or by arrangement
Your tasks
- Taking on the host role as well as providing high-quality guest care with a lot of passion for gastronomy
- Proactive communication with our guests to ensure the highest satisfaction
- Co-organizing and supporting the operational management of a section of our diverse gastronomy areas (restaurant, bistro bar, Salon d’Or, grill, and guild table)
- Acting as deputy restaurant manager in their absence
- Co-planning and shaping the daily business
- Co-responsible for beverage offer planning
- Advising, caring for, and serving our demanding and diverse international and Bernese guests
- Introducing new team members and training our 3 apprentices
This is what sets you apart
- You have a passion for gastronomy and enjoy being a host
- You have completed vocational training in service and have already gained initial leadership experience
- You are resilient and flexible, always keeping a cool head and are ready to work in various service areas
- You are a team player and inspire others with your competence and passion
- You have a high standard of quality
- You speak and write very good German - additional languages are an advantage
- You have a high willingness to serve and a well-groomed appearance with good manners
This is what you can expect from us
- Central workplace in the heart of Bern's old town
- Modern workplace with the latest infrastructure
- Unique kitchen and restaurant concepts
- Internal and external benefits as well as opportunities for further education
- Attractive benefits with the pension fund and coverage of accident and sick pay premiums
APPLY DIRECTLY NOW
For further information, please contact Nicolas Röthlisberger, Head of Gastronomy Casino & Managing Director Frohsinn, by phone at +41 31 328 02 51.
We look forward to hearing from you and your application!
We look forward to hearing from you and your application!
