Technical Support Specialist
RUAG AG
Thun
Key information
- Publication date:18 October 2025
- Workload:100%
- Place of work:Thun
You can achieve this
- Processing of the change service from the offer to the completion of implementation in cooperation with the system manager
- Technical and administrative responsibility for the implementation of the change service in the assigned product portfolio including obsolescence management in cooperation with LBA, SCM and Engineering
- Performing system support tasks in cooperation with the customer
- Conducting technical and logistical clarifications
- Processing technical solution variants in the change service
- Support in processing/creating analyses and reports
- Creating and calculating change service offers with specific service descriptions
- Conducting requirements determinations
- Triggering material procurement and monitoring timely delivery
- Supporting the system manager in conducting change conferences as well as in the technical and logistical area
- Coordinating the acceptance of peripheral material by the customer
- Representing RUAG's interests within the framework of change conferences
You bring this with you
- Completed technical training (specializing in mechanical engineering or electrical engineering), ideally further training (technician HF or business specialist / technical salesman)
- Knowledge in the field of vehicle construction / container construction / system integration
- Experience in the military logistics environment as well as maintenance is an advantage
- Experience in the field of design (Mech / El) as well as project management is an advantage
- Solid MS Office skills and in SAP (S4/Hana)
- Team-oriented, flexible, independent and responsible work
- Business fluent German, good English skills, French skills are an advantage
Salary and benefits
About 3000 employees of RUAG and RUAG Real Estate make a significant contribution to the security of Switzerland every day. They ensure that the Swiss Army as well as other operational and security organizations can always fully perform their tasks.
- Completed technical training (specializing in mechanical engineering or electrical engineering), ideally further training (technician HF or business specialist / technical salesman)
- Knowledge in the field of vehicle construction / container construction / system integration
- Experience in the military logistics environment as well as maintenance is an advantage
- Experience in the field of design (Mech / El) as well as project management is an advantage
- Solid MS Office skills and in SAP (S4/Hana)
- Team-oriented, flexible, independent and responsible work
- Business fluent German, good English skills, French skills are an advantage
- Processing of the change service from the offer to the completion of implementation in cooperation with the system manager
- Technical and administrative responsibility for the implementation of the change service in the assigned product portfolio including obsolescence management in cooperation with LBA, SCM and Engineering
- Performing system support tasks in cooperation with the customer
- Conducting technical and logistical clarifications
- Processing technical solution variants in the change service
- Support in processing/creating analyses and reports
- Creating and calculating change service offers with specific service descriptions
- Conducting requirements determinations
- Triggering material procurement and monitoring timely delivery
- Supporting the system manager in conducting change conferences as well as in the technical and logistical area
- Coordinating the acceptance of peripheral material by the customer
- Representing RUAG's interests within the framework of change conferences
