Aarau
Application Operations Manager (m/f/d)
- 05 August 2026
- 80 – 100%
- Permanent position
- German (Native language)
- Aarau
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the application process and supports the company in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre both technologically and organically. Rocken® offers executive search and talent management consulting to address the personal and individual needs of each person and to implement these optimally in personnel recruitment and career planning.
Application Operations Manager (m/f/d)
Salary - CHF95,000 - 120,000How does the transformation from a traditional transport company to an intelligent mobility provider succeed? Our Rocken partner is consistently evolving: from pure transportation to integrated smart mobility solutions. The company operates an extensive network of tram, bus, and train lines, relying on innovative concepts such as on-demand transport and digital platforms. The working method combines proven structures of an established transport company with the courage to explore new, digital business fields. Sounds like an exciting combination? Then you are exactly right with our Rocken partner – where the mobility of tomorrow is shaped today.
Role:
Between specialist departments, IT, and suppliers, someone is needed to keep an overview. That is exactly your task. You are responsible for the operation of important applications and drive their further development. You realistically prioritise requirements, coordinate changes and releases cleanly. In case of disruptions, you ensure quick analysis and clear communication to all involved.
Responsibilities:
You are responsible for the operation and further development of your specialist and operational applications
You collect and prioritise requirements and manage changes, releases, and updates
You ensure availability, performance, security, and data integrity
You coordinate incidents and problems and provide professional support to the service desk
You keep an eye on service levels and keep application documentation as well as the CMDB up to date
Additionally, you contribute to IT projects and coordinate maintenance, migrations, and training
Qualifications:
You have an ICT education with further training at HF/FH level in computer science, business informatics, or equivalent
You have several years of experience in application support or IT service management, ideally in critical environments
You are familiar with ITIL processes and work confidently in incident, problem, change, and release management
You bring knowledge of modern Microsoft technologies and understand complex system landscapes
You have accompanied digitalisation projects and work well with specialist departments, service providers, and software suppliers
You convince through analytical thinking, personal responsibility, communication skills, organisational talent, and very good German language skills
Benefits:
- Home office
- Experienced and dynamic team
- Interesting and varied tasks/projects
- Flat hierarchies
- Flexible working hours
- Attractive benefits in case of illness or accident
- Comfortable office with modern infrastructure
- Open corporate culture
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Workplace
Aarau
Contact
Durim Ibrahimi,
+41443852136