SIX Group AG
Zurich, CH
Working Student Customer Support 60-70%
- 11 September 2026
- 60 – 70%
- Zurich, CH
Job summary
Join SIX, a leader in finance market transformation. This role offers a dynamic work environment with growth opportunities.
Tasks
- Update and maintain the support knowledge database regularly.
- Participate in meetings and document support processes effectively.
- Assist in optimizing workflows and analyzing business processes.
Skills
- Currently studying a Bachelor or Master's in business or IT.
- Strong analytical and conceptual skills, with a service-oriented mindset.
- Excellent proficiency in German and English, both spoken and written.
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About the job
SIX drives the transformation of the financial markets forward.
What sets us apart drives us forward: Between local roots and global relevance, we are a unique blend of tradition and future, of foundation and growth. We value clever minds and inspire them to grow with their ideas. Come and shape the future of the financial markets with us.
Working Student Customer Support 60-70%
Zurich |60-70% | Reference 8266
You want to gain your first professional experience alongside your studies and make an important contribution to the quality of the Swiss financial centre? You are a technology-savvy organisational talent with strong conceptual skills? Then we look forward to hearing from you! You are responsible for revising and updating our knowledge database, compiling monthly statistics and evaluations, and supporting the team in optimising workflows.
As a modern, dynamic and innovative company, we offer a variety of opportunities to develop your potential in the exciting world of technology and finance. We support you in your career entry, invest in your development and the expansion of your personal skills. As a "Working Student" you are part of our NextGen Community and part of a network of committed career starters.
These are your tasks
- Revision, maintenance and ongoing updating of the support knowledge database in Confluence and SharePoint.
- Participation in recurring meetings and corresponding follow-up (Support EPICs, process organisation and documentation).
- Supporting the team in various matters with a focus on optimising workflows.
- Assisting with the analysis of business processes
- Creation and maintenance of process documentation, work instructions and guidelines
What you bring with you
- Current studies (Bachelor or Master) in business or computer science
- Technology affinity and interest in digital payment methods
- Very good analytical and conceptual skills, service orientation, interconnected thinking as well as flexibility and precise working methods
- Enjoyment of teamwork
- Very good German and English skills, both spoken and written
If you have any questions, visit our FAQ page or contact Janine Reichling at the number +41 58 399 42 99.
For this vacancy, we only consider direct applications.
Diversity is important to us, so we welcome applications regardless of personal background.
