Bekon-Koralle AG
Dagmersellen
Customer Service Clerk - Western Switzerland Support 100% (a)
- 07 August 2026
- 100%
- Permanent position
- Dagmersellen
Job summary
Join a leading Swiss manufacturer of high-quality shower partitions. Enjoy a supportive work environment with promising growth opportunities.
Tasks
- Handle customer inquiries and service orders efficiently.
- Provide expert advice and support to clients and teams.
- Coordinate schedules with sales, production, and shipping departments.
Skills
- Commercial training with technical understanding or vice versa.
- Fluent in German and good French skills required.
- Proficient in MS Office with a customer-oriented mindset.
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About the job
We are one of the leading Swiss manufacturers of high-quality shower partitions. Our traditional brand stands for excellent product solutions and forward-looking concepts tailored to the needs of our customers. However, the decisive difference is made by the people with us, who contribute to the success of our customers and the excellence of our brand with their personal commitment, reliability, and enthusiasm. Competent employees, supported by the latest infrastructure, ensure the high level of our services throughout Switzerland: personal, direct, and close to the customer.
You enjoy daily customer contact and are an organisational talent? In addition, you speak fluent French and would like to use your language skills daily. Then we look forward to receiving your application as
Customer Service Clerk - Western Switzerland Support 100% (a)
Your Task
- Receiving, recording, and processing enquiries and service orders
- Competent advice and support for our customers and internal contacts
- Deadline monitoring and coordination with the sales, production, and shipping departments
- Order processing as well as scheduling of our service technicians, fitters, and freelancers
- Handling customer complaints
- Checking work reports
- Recording spare parts orders from service technicians and fitters
- Correspondence in German and French
Your Profile
- Commercial basic training with technical understanding or technical basic training with commercial further education
- Confident German language skills, both spoken and written
- Good French language skills, both spoken and written (B2)
- Good MS Office skills and IT affinity
- Customer-oriented, careful, and proactive personality
We Offer
- Modern corporate culture with short decision-making paths
- An exciting and varied role combined with a 40-hour week
- Attractive holiday entitlement with 25 to 30 days per year (depending on age)
- Additional benefits such as contributions to fitness subscriptions, discounts at petrol stations, etc.
- Free parking on site and electric charging stations for electric vehicles
- Own pension fund with supra-mandatory benefits
We look forward to receiving your complete application documents with a photo, which you can submit online.
For further information, please contact:
Bekon-Koralle AG, Andrea Gwerder, Customer Service Team Leader, Tel. +41 62 748 60 02, E-mail Andrea.Gwerder@koralle.ch
