WAS Wirtschaft Arbeit Soziales
Kriens
Specialist EL Health Insurance Costs 100 %
- 07 August 2026
- 100%
- Permanent position
- Kriens
Job summary
Join our team as a specialist in EL health costs! Be part of a supportive work environment with great opportunities.
Tasks
- Handle applications and independently decide on compensation amounts.
- Assess eligible costs and collaborate with the trusted dentist.
- Provide customer support and communicate decisions clearly.
Skills
- Must have a commercial education or equivalent background.
- Strong understanding of numbers and reliable work ethic.
- Excellent communication skills and customer-oriented approach.
Is this helpful?
About the job
WHAT is your future?
Become part of our team as
Specialist EL Health Insurance Costs 100 %
Are you interested in social insurance and appreciate contact with people? Do you enjoy working independently, think holistically, and keep an overview even with a high workload? Then you are exactly right with us. For our Health Insurance Costs team in the Supplementary Benefits (EL) area, we are looking for a sociable, reliable, and solution-oriented personality. The start date is by arrangement.
Your tasks
- You process applications and independently decide on the amount of reimbursements. You base your decisions on legal foundations and internal guidelines.
- You assess eligible costs such as deductibles, co-payments, transport, day care structures, and household help. When reviewing dental treatments, you work closely with the trusted dentist.
- You justify your decisions on reductions and refusals in simple language, correspond with our clients and third parties, and prepare cost approvals for dental treatments.
- You advise our clients by phone, in writing, and in person, and conduct clarifications with insured persons, health insurers, social services, authorities, care homes, and other specialist offices.
- If suitable and interested, you have the opportunity to take on additional responsibility in the specialist area and actively contribute to the further development of our processes.
Your competencies
- You have a commercial or equivalent education.
- You are a motivated, eager-to-learn personality with a quick grasp and good numerical understanding.
- You work reliably, in a structured manner, and think holistically.
- You enjoy dealing with people, communicate clearly and professionally, and treat others with empathy and respect.
- You convince through service orientation, team spirit, helpfulness, sense of responsibility, and appreciate exchange with different specialist areas.
Your new employer
Economy Work Social Affairs is the Lucerne centre for social insurance and the labour market. This includes the Lucerne Compensation Office. It ensures access to the basic benefits of social security – efficiently, service-oriented, and customer-friendly.
If you have any questions, I am happy to help:
Monja Jegen
HR Manager
Phone: 041 209 08 29
www.was-luzern.ch/
Monja Jegen
HR Manager
Phone: 041 209 08 29
www.was-luzern.ch/
Start the application process online now, very easily.
