Front Office Management Trainee (f/m/d)

18 April 2026
100%
Zürich

Job summary

Join the vibrant 25hours Hotel Zurich West, where creativity thrives. Enjoy a unique internship with a flexible 4-day week and great benefits!

Tasks

Support Front Office operations and uphold quality standards.
Enhance guest satisfaction through effective feedback management.
Assist in financial tasks like cash balances and closings.

Skills

Studying or trained in hospitality with strong organizational skills.
Service-oriented mindset with a flair for numbers.
Fluent in German and English, ready to engage with guests.

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About the job

Company Description

At the 25hours Hotel Zurich West, you won’t experience a typical hotel routine – instead, you’ll be part of a creative environment where personality matters and teamwork is truly lived. To support our Front Office Management Team, we are currently looking for a committed individual for an internship with responsibility, starting immediately.

COME AS YOUR ARE & SHOW HOW YOU CARE...

... in a 4 day week.

Enjoy 3 days off every week and the opportunity to organize your free time more flexibly!

Job Description

How does your working day look like...

You actively support the smooth operation of the Front Office and ensure our quality standards are met

You contribute to guest satisfaction – from the first impression to the professional handling of feedback and complaints

You review cash balances and daily closings and gain insight into the financial side of the Front Office

You work closely with the Administration Manager in accounts receivable

You assist with monthly and annual closings as well as inventories in the Front Office and the shop

You coordinate our external cleaning company and ensure smooth collaboration

You take responsibility for correspondence and reservations

You support the posting and reconciliation of daily closings

Qualifications

Your personality counts more than your CV...

Studies or vocational training in hospitality, tourism, or a comparable field

Strong organizational skills, initiative, and a structured way of working

Enjoyment in dealing with people and a strong service mindset

Affinity for numbers and an interest in business and operational processes

Very good command of German and English

Additional Information

What`s in it for you...

Get to know all the other 25hours Hotels and stay for free for a maximum of 10 nights per year as a employee

Get an extra allowance for travelling by public transport and take advantage of fantastic offers from our cooperative partners!

Take advantage of being a part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world

Benefits from great offers from our numeros cooperations partners

Be part of our hilarous staff parties and much more...