ISS Schweiz
Zürich
Key Account Director Facility Management 80%-100%
- 14 August 2026
- 80 – 100%
- Zürich
Job summary
Join our dynamic team as a Key Account Director in Facility Management! Enjoy a collaborative work environment with great benefits.
Tasks
- Be the central contact for operational and strategic Facility Management topics.
- Strengthen customer relationships while ensuring contract compliance.
- Lead innovation in optimizing all FM services and reporting.
Skills
- Higher business or technical education with years of experience required.
- Strong negotiation skills in German and English for effective communication.
- Excellent problem-solving abilities and understanding of business contexts.
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About the job
Key Account Director Facility Management 80%-100%- Central contact person for operational, strategic and conceptual matters across the entire building and service portfolio in the field of Facility Management (headquarters)
- Consolidation and expansion of customer relationships including implementation of contract-compliant service delivery
- Innovation partner for the development of concepts to ensure, improve and optimise all FM services
- Contact person for partners and subcontractors at global sites (international)
- Cost and budget responsibility within the mandate
- Professional and personnel management of employees (2 direct, 40 in total)
- Reporting and quality management
- Higher business or technical education (FH, HF, university)
- Several years of experience in sales, key account management or corporate management
- Sound knowledge in the field of Facility Management as well as leadership experience
- Fluent German and English skills as well as strong communication and presentation skills
- Strong solution and decision-making competence
- High understanding of business contexts
- Driving licence category B and impeccable reputation
- Wide range of internal development opportunities
- 16 weeks maternity leave
- Employee celebrations and appreciation programmes
- Part-time work and job sharing: Flexible working models that fit your life
- Attractive own ISS Switzerland pension fund
- Discounted Swisscom mobile subscriptions for the whole family
- Staff offer platform with attractive discounts and special conditions
- Structured onboarding in the initial phase
