Experienced Beauty Therapist Manager (M/F) Management, Business Development and Excellence in Treatments

About the job

100% BEAUTY INSTITUTE MANAGER (M/F)
Beauty Expertise · Management · Business Development
Kalos — Montreux | Permanent Contract | Start Date To Be Agreed

Kalos — Quality of care, attention to the individual.

Located in Montreux, Kalos is a high-end, boutique beauty institute created to combine expertise, well-being and genuine care.

Our approach combines facial and body treatments, manual techniques and aesthetic technologies, respecting the needs and pace of each individual. Quality guides our work: precision of movements, relevance of advice, adherence to protocols and personalised follow-up.

We value the effectiveness of treatments as much as the way we welcome and support our clients. Refinement is expressed in the details, listening and the trust built over successive appointments.

To take charge of the daily running of the institute and actively contribute to its development, we are looking for an experienced person in beauty therapy and management, autonomous, committed and capable of turning initiatives into concrete results.

Your role

In direct contact with the founder, you are the point of reference for the team and the smooth running of the institute.

You have operational autonomy within the framework of jointly defined objectives, responsibilities and a budget. You combine management, business development and treatment practice, with time dedicated to team management and activity monitoring.

Your responsibilities

Organise and manage the institute

• Coordinate daily activities, schedules and use of treatment rooms.
• Manage unforeseen events and provide appropriate solutions.
• Supervise stocks, orders, payments and routine administrative follow-up.
• Monitor results and regularly report to the founder on actions taken, challenges encountered and priorities.

Lead and develop the team

• Give clear instructions, allocate responsibilities and support their implementation.
• Motivate the team, share your expertise and identify training needs.
• Maintain a working environment based on respect, reliability and mutual support.
• Participate in recruitment and integration of new team members.

Develop and retain clientele

• Implement actions to attract new clients and reactivate existing ones.
• Structure follow-up after treatments, reminders and appointment rescheduling.
• Develop sales of treatments, courses and products through personalised and honest advice.
• Propose partnerships, events and new offerings consistent with Kalos’ identity.
• Monitor appointment book filling, turnover and profitability of actions undertaken.

Perform and guarantee quality of treatments

• Carry out facial and body treatments within your areas of expertise.
• Support aesthetic consultations and treatment recommendations.
• Ensure compliance with protocols, hygiene rules and quality standards.
• Handle feedback and complaints professionally.

Your profile

• Certified beauty therapist or equivalent diploma.
• Solid experience in a beauty institute, ideally five years or more, with proven team management experience.
• Mastery of facial and body treatments; experience with aesthetic technologies appreciated.
• Demonstrated ability to develop business and retain clientele.
• Comfortable with appointment software, client communication tools and results tracking.
• Excellent command of French; any other language is an asset.

We are looking for someone who can make decisions, prioritise and ensure follow-up of actions. Your commercial sense is accompanied by genuine listening skills. You know how to encourage a team, provide constructive feedback and set clear boundaries.

What you will find at Kalos

• A full-time position with concrete responsibilities.
• A place for your expertise, ideas and initiatives.
• A varied activity combining treatments, management and development.
• The opportunity to contribute to evolving practices and share your know-how.
• A salary defined according to your experience and assigned responsibilities.

Your application

Please send your CV, diplomas and work certificates, specifying your availability and salary expectations.

Also present a concrete action you have taken to develop a clientele, improve the organisation of an institute or advance a team, as well as the results obtained.

Join Kalos to bring your expertise and participate in its development.