Team Leader Cash Desk 100% (Terrace Pool with Outdoor and Indoor Pool) - City of Baden

About the job

Baden is an economic, cultural and educational centre.

In the Baden administration, we work daily on behalf of the city for our stakeholders. We place great value on competent service, innovative and sustainable solutions, as well as networking with our partners in Baden and the region. Motivated and future-oriented employees are essential. Learn more about us at www.baden.ch/jobs-karriere

The Infrastructure Department represents the owner for the city-owned properties and real estate. We manage, develop and operate an extensive and diverse portfolio of properties and infrastructural facilities and installations. The Terrace Pool/Water Surfaces (TEWA) competence area is responsible for the operation and maintenance of all water surfaces. We manage the Terrace Pool (indoor and outdoor pool) as well as the Burghalde and Tannegg-Pfaffechappe teaching swimming halls. A cafeteria is also operated in the indoor pool.

To complement our team, we are looking for you from 1 October 2026 or by arrangement as

Team Leader Cash Desk 100% (Terrace Pool with Outdoor and Indoor Pool)

City of Baden

Full-time

Permanent

Terrace Pool / Water Surfaces

Your tasks

• Leading the team of cashiers (6 - 8 persons / seasonal) including duty planning
• Assuming overall responsibility for cash desk operations
• Attending to guests (communication, representation, customer care, enquiries, complaints management)
• Maintaining and managing the TEWA e-mail inbox
• Managing and coordinating the occupancy plans and reservations of all TEWA facilities
• Accounts receivable management for all TEWA facilities
• Managing and operating the cafeteria (including purchasing, inventory management, cleaning, decoration and hygiene controls)
• Technical and content responsibility for various systems (admission, info screen, occupancy, web presence, communication platforms)
• Administrative tasks for the team and the TEWA competence area / minute-taking of TEWA meetings
• Participation in projects

Your profile

• Specialist vocational training or equivalent qualification with good industry knowledge in cash desk operations, accounting/administration and hospitality
• Confidence and high accuracy in handling all financial transactions (cash/non-cash)
• Willingness to work flexible hours (weekends, public holidays) including cash desk duties
• Organisational talent with a flair for teamwork
• Leadership experience with strong social skills
• High hospitality qualities and role model in professional guest relations
• Good communication skills with strong solution-oriented negotiation skills and assertiveness
• Independent working with initiative
• At least driving licence category B

We offer

Meaningful work with prospects. As an employee of the City of Baden, your work is appreciated and your professional development is supported. Become part of a committed team that actively shapes Baden and its city administration.

Apply now – help shape the future with us.

Andres Greter, Operations Manager Terrace Pool / Head of Water Surfaces (TEWA), +41 56 200 91 19 will be happy to provide you with information about this position. We look forward to receiving your meaningful online application.

Your benefits

Excellent

Accessibility

Art, culture and

events up close

Cool events

for employees

Attractive

employment

conditions

Professional field with

social impact

Development and

prospects

Work and leisure

in harmony